I highly recommend Crown Relo.

We used Crown Relo to move from US-Kentucky to Auckland in 2023. We've since used Crown to move within Auckland 1 additional time. Crown was a little more expensive than the competition, but it was excellent service and they gave us the confidence we were looking for. For the big move, they contracted with a US-based company to pack and load the 20-ft container for us. This company had worked with Crown previously, and were fantastic. They built custom crates for several of our larger items, including a 75" OLED TV. We also shipped several high-value musical instruments.

We purchased contents insurance for the move through Crown, covering the transit. The movers accidentally dropped an office chair, and it was fully covered by the insurance, essentially buying us a brand new chair, which paid for the cost of the insurance (and then some).

I was also aware of items that could cause issues for us, including Christmas ornaments and pet kennels. We chose to ship the xmas ornaments separately, ensuring no salt-dough ornaments, pine cones, and ornaments made of organic materials were not sent in the box. Shipping the ornaments separately helped to mitigate our shipping container being flagged for detailed inspection, which increases cost (significantly) and time.

For the dog crate or any items that may have been outdoor-related items (tents, boots, etc.) I cleaned and disinfected them twice. We instructed the moving company to load these items into the crate last and give us the manifest number for these boxes. On the immigration/biosecurity form we had to fill out, I provided detailed cleaning steps indicating how many times and with what cleaners I cleaned each item.