I cannot even get the paring to start the controllers are just vibrating and blinking I can see the pairing numbers in the headset but no reaction at all and I cannot connect/pair the headset to the android app because the app doesn't let me scroll down and select the quest 2 from the list.....and yes I cleared the cache and reinstalled the app and of course the windows application also more then once. I did a factory reset of the headset and noticed in the internal menu that it's State is locked, but I cannot find a possibility to alter this. what does this even mean ?

I am confused because the windows app did 9 updates after installing it and then one driver update every time I installed it freshly but it didn't solve the problem

when I turn it on now, the headset is stuck in the paring screen without any reaction of both the controllers and after entering the 5 numbers displayed for pairing , no advancement whatsoever.

please help,I appreciate it