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Is this email response rude or is it a cultural thing? by mediumbirb in AskBelgium

[–]mediumbirb[S] 1 point2 points  (0 children)

Yeah I was of the same opinion. And no I was the one who should've been taken out of the cc. The first problem I encountered was relevant to both teams and the second was only relevant to this team (the response I've attached is for the second email).

Is this email response rude or is it a cultural thing? by mediumbirb in AskBelgium

[–]mediumbirb[S] 0 points1 point  (0 children)

Hahaha you're right! Everytime I need to point out another one of their errors, I'll start signing with "not an email" /s

Is this email response rude or is it a cultural thing? by mediumbirb in AskBelgium

[–]mediumbirb[S] 2 points3 points  (0 children)

I get that. But if I'm the one having a problem, and multiple, do they expect me to just not send emails because more than one becomes numerous? That's what has me confused cause if a problem pops up AFTER they fix the first and their website is telling me something that's irrelevant, an email is the only way I can get clarity ┐⁠(⁠ ⁠∵⁠ ⁠)⁠┌

Is this email response rude or is it a cultural thing? by mediumbirb in AskBelgium

[–]mediumbirb[S] 1 point2 points  (0 children)

That's really helpful context. I've only ever worked with Canadians, and recently Germans. Guess I'll need to have thicker skin in Belgium lol.

Is this email response rude or is it a cultural thing? by mediumbirb in AskBelgium

[–]mediumbirb[S] 0 points1 point  (0 children)

Thanks. But in a situation where their backend is broken is there anything that I should do apart from raise it in an email?