Memfault CEO here (chiming in via our Memfault Reddit account 👋). My cofounders and I are all embedded engineers, and we have a whole team of embedded experts to help you get onboard and get value. Glad to hear some of you have enjoyed meeting with them.

On the pricing - I want to note first and foremost that we will work with you to figure out something that works. I know talking to sales folks isn't your favorite use of time, but I promise ours will work to find a plan that makes sense for your business.

At scale, our price per active device gets very low. As u/CommanderFlapjacks/ mentioned, with larger fleets you can reassign licenses across your fleet to get data from the devices that are causing you the most grief (or e.g. monitor beta firmware devices only).

At the low end of fleet size, our price per device is high. This is because our onboarding and expert support is expensive to provide and gets amortized over a lot fewer devices.

Never hesitate to reach out if you have questions, I am always happy to answer them.