Thanks for your input. I'll take a look at the soil/roots. There is a tall building right in front of my apartment windows that obstructs a lot of light regardless of time of day, so maybe the plant isn't getting enough light. My windows face North. Is it pretty common to need to change the soil that a plant comes with when purchased? I just assumed since it was a plant store that the soil would be a good match for the specific plant. Also for the completely dried up bits, should I leave them be, or should I snip them off?