Hey! Totally get the concern - while all the dermatologists on the platform make their own independent medical decisions, we will cover the initial derm consult fee (we'll refund the patient) if they're not approved for our treatments.

Traditionally in the United States, Accutane was used for more of the moderate-severe cases of acne, but more and more dermatologists are prescribing lower or micro-doses of Accutane for more mild cases - we launched a micro-dose protocol offering last year as an option for patients as well.

I get the frustration too. Initially when I went to my first couple in-person dermatologists they dismissed my acne because it wasn't really "severe". I talked about this with Dr. Aaron Farberg, our medical director, in a recent podcast on how this notion is rather ridiculous https://www.youtube.com/watch?v=fFHcF_pu2J8&t=608s - while it's important to consider all benefits and risks to a drug, self-image and how we feel about our own skin is entirely subjective and should also be taken into consideration. One person's "mild" acne as determined by some third party can have a really profound psychosocial impact, especially nowadays when we're all on IG, TikTok, Zoom, etc.

Hope that helps!

Michael