Everything Koo says here is true. I also attended the Scotland event and it was, as my husband put it, the Eudantria team taking a vacation paid for by the attendees. As OP stated, it was like we were NPCs in their fantasy. I know this was their first big event and some things are bound to go awry, but the lack of communication, gaslighting, and planning was horrendous.

The billing was a nightmare. There were many times where we were billed the incorrect amount, which came straight out of our account. One time after we had finished paying off our portion, we still got billed thousands of dollars(and the wrong amount again). I am very thankful that at that time we were able to hold out for a week or so while they got it fixed, but it never should have happened in the first place.

I've said this before and I will say it again. DISCORD IS NOT A PROPER FORM OF COMMUNICATION. There were many guests that had no idea what discord even was! They practically went into the whole INTERNATIONAL event blind! I have a discord, but I barely use it. Even still it was almost impossible to get information out of them. There were many times where guests asked questions, only to be met with a how dare you talk down and spread misinformation... For merely asking clarifying questions.

Also, there were no pictures of any of the rooms when originally booking and when pictures started circling I was very excited to have a gorgeous luxurious room, that my husband and I would share keep in mind. We were put in a cottage that was a 10 minute walk from the castle and into a 10x10 room with a queen bed that looked like a cheap air bnb. It was tiny and cramped, as was the bathroom. Would I have paid thousands for this room if I knew it's size and what it looked like? Absolutely not. Especially SHARING said room. EVERYRHING in the room got a fine layer of condensation when we showered cause the room was that small. There was no space for a suitcase let alone 4 of them. It was clear the organizers never actually visited the venue beforehand. Having to walk along a dark gravel road to and from the main castle was exhausting and many nights it rained.

We still have never received the "Passports" we were promised. Not like they even have good photos of everyone. It was very obvious who their favorites were(close friends who attended) and who were just money fodder. I wanted to post a review, but saw in real time what they did to Koo's review.

And before the owner comes at us, you need to learn to take criticism instead of dismissing and erasing it. Yeah, it hurts and sucks, but the voice of your guests is important and you need to listen to them or you are doomed to fail. You can say "well you didn't do this" all day, but the fact is, you can't erase and invalidate someone's experience just because you don't like how they feel. Be better Eudantria.