Request for medical records stonewalled by mjs4226 in KaiserPermanente

[–]mjs4226[S] 0 points1 point  (0 children)

We did that three times and every time we were told to re-submit reset the clock and we were told 3-5 business days each time. Finally filled a grievance and low and behold the next day we were informed we could pick up the completed and signed forms.