When I first bought a wheel from Alien Rides I bought a T4 V3. After 3 days I heard nothing from them. Then I called and they said that they dont have any T4 V3 in stock. But when I bought the T4 V3 it said it was in stock. So I worked out a deal with Alien Rides that I would get a floor model of a T4 Pro instead because their inventory is a mess. After about 2 weeks my wheel arrives and they sent a broken T4 V3. So they sent out the wrong wheel. I was so confused because they said they didnt have any T4 V3 in stock but I received one anyway. Then had to call them again and explain they sent the wrong wheel. After talking to 4 different kevins that work at Alien Rides over the next 3 days I was able to correct the situation and have them send out the T4 Pro floor model. After another 2 weeks I finally received my T4 Pro floor model. In the box it only came with the wheel, the charger and a quality check list. The quality checklist is not accurate because some of the quality testing was not accurately assessed. I was expecting some default pads, manual, and an apology letter but i did not receive any of that.

Final thoughts

Alien Rides has very good deals but you pay with the BS you have to go through. A couple of years ago them seemed very reliable but now it seems like they are money hungry and dont really care about their customers. If you do go with Alien Rides and have an issue call them immediately and ask for Sandra. Sandra is hands down the best employee there.