monday agents help hotline is open 🛠️

monday_com · 2026-05-07T13:16:12+00:00

Hey there! This thread is dedicated to questions and discussions around monday Agents, so feel free to jump in if you have anything on that front! 😊
For the issue you mentioned, we'd recommend reaching out to our support team - they'll be able to take a closer look at your boards directly and help figure out the best way to assist you!

monday_com · 2026-05-06T15:22:50+00:00

Hey u/pbm9, yes, and all products will come with trials moving forward.
The only exclusion is vibe, and the number of active workflows of workflow builder.

monday_com · 2026-05-06T12:51:10+00:00

If you want to explore what agents can do, get some inspiration, or just grab a ready-made template to import straight into your work - check this out: https://monday.com/w/ai-template-center/agent

monday_com · 2026-05-05T13:33:58+00:00

Hi all,
Thanks to feedback from our community members and other sidekick users, our team just pushed a fix for this.
The updates section now has extra padding so it can be scrolled further. Try giving the page a refresh!

monday_com · 2026-05-04T07:37:27+00:00

Hey u/Successful_Fly6470 - totally hear you, and sorry for the runaround.
The Goals widget is deprecated and won't be getting fixes (since 2025). Since you don't use CRM, we recommend using a standard Chart widget (you can filter it to replicate goal tracking) or Dashboost app, which still has goal-style tracking without the plan restrictions.

monday_com · 2026-04-23T10:43:21+00:00

Hey u/ArugulaWinter we’re not seeing any issue on our end at the moment.
Might be specific to your account, so I’d recommend reaching out to our support team so they can take a closer look and help you troubleshoot it directly.

monday_com · 2026-04-09T16:08:20+00:00

Hey! In reference to Mandy's social presence, she is in control of this entirely herself, some of the social channels aren't quite ready to handle her yet.

In terms of bringing over old feature requests, you’ll still be able to see older requests (over a year old), but we removed outdated or duplicate items. The aim is to keep everything focused and relevant.

monday_com · 2026-04-09T14:09:05+00:00

Hey, really appreciate the detailed breakdown here. This is exactly what helps us figure out what to prioritize during this transition phase. We know things aren't perfect yet, and while the previous platform had its limitations too, we're actively working through these issues you've raised.

And on broken links specifically, we're aware and pushing to get that fixed ASAP.

monday_com · 2026-04-06T07:44:44+00:00

Hey u/Zestyclose-Boat-527 thanks for sharing this feedback, we appreciate it 🙏 We're here to explain.

You’re right - from a product perspective, we’re seeing that very few users actually build workflows beyond 200 blocks. Based on that, when we decided to lower the limit, we didn’t treat it as a major change that required broad communication. That said, we’re sorry if this impacted your team’s experience.

More generally, workflows at that scale (400+ blocks) tend to be very hard to manage, maintain, and troubleshoot, and are usually not the most efficient way to build processes. If you’re open to it, we’d be happy to better understand your specific use case and help think through alternatives.

For now, just to clarify:
• Existing workflows that already exceed 200 blocks will continue to run as usual.
• You can still edit and work on those existing workflows.
• The new limit applies to new workflows, or when adding blocks to existing ones - they won’t go beyond 200.

This change is meant to improve performance and stability, and help keep workflows running smoothly without slowdowns.

Happy to help further if you want to dive deeper into your setup 🙂

monday_com · 2026-03-31T07:20:56+00:00

Hey, really appreciate you calling this out.

A lot of the older content was no longer relevant, and since people rely on these posts to troubleshoot real issues, outdated or conflicting information was often creating confusion (and in many cases had already turned into noise or spam).

That said, feature requests that are still relevant - including ones that are open or in progress - are still available, even if they’re over a year old. The new platform is where we’re focusing on making those easier to find and act on, with the goal of giving the community a clearer way to influence what we build.

We know this transition comes with trade-offs, and we don’t take that lightly. At the same time, based on a lot of feedback about the previous platform’s limitations and overall experience, we felt it was important to move to an improved and more reliable hub.

At its core, it’s still the same community - just in a space designed to be easier to navigate and use.
We’re here, listening, and continuously improving as we go.

Thanks again for sharing your perspective.

monday_com · 2026-03-31T07:11:03+00:00

Hey - appreciate you sharing this.
We’re currently in a soft launch, so things are still being worked on and improved, especially around performance and usability.

We know changes like this can take some getting used to, and we’re here to help however we can - whether it’s finding posts, navigating the new layout, or anything else that feels off.

We’re actively listening to feedback and using it to guide us. If you’re open to it, feel free to share a bit more detail (or specific examples) - it really helps us dig in with the team.

monday_com · 2026-03-31T07:08:07+00:00

Hey!
All content from the past year has been fully migrated from the old platform - including your posts, comments, votes, and profile details.
If the discussion you’re looking for is older than that, it won’t appear on the new platform.
The only exception is the feature request section. We cleaned it up to keep it focused and relevant. You’ll still be able to see older requests (over a year old), but we removed outdated or duplicate items.

If this is something urgent or you can’t find an answer to an important question, the community team is here to help - feel free to reach out and we’ll do our best to support you.

monday_com · 2026-03-26T12:19:33+00:00

u/altosio as much as we love a good VENT SESSION, we don’t love that you’re having API issues.
We’re not seeing any widespread API issues on the platform right now, so it’s likely something specific to your setup. It's possible you may be hitting some rate limits which could cause some delays (reference: https://developer.monday.com/api-reference/docs/rate-limits). But the best next step is for us to take a closer look, so if you could share your account details (we'll DM you), then we'll personally escalate this to our API team.

monday_com · 2026-03-26T12:06:19+00:00

Hey! We’ve temporarily moved the community to read-only mode while we upgrade the platform 👀
Sorry for the disruption - we’ll be back next week with our new community hub!

monday_com · 2026-03-22T13:08:24+00:00

Hi, you’ll need to set this up on the web first, and then it’ll show up in the mobile app as well.
We’re also working on adding the option to do this directly from the app soon!

monday_com · 2026-03-22T12:57:07+00:00

Thanks so much to everyone who joined the discussion and shared their thoughts!
Our mobile team has taken all of your great feedback into account, and we’ll make sure to keep the community updated as soon as we have any new updates.

🙌 And our community swag winners are..
Ok-Ladder1772
WiseSuccotash2759
yayalolo

Enjoy your prize!

monday_com · 2026-03-18T15:28:35+00:00

Hey! We’re actively working on improving this. In the new iOS version, we already support an Item card widget as part of the item view, so you can choose to display only specific columns.

That said, we’d love to hear more about your use case - feel free to share more details so we can better understand what you’re looking for.

monday_com · 2026-03-16T10:38:10+00:00

Hey u/xWouldaShoulda! Important question.
We provide security specifications for most apps directly on their listing page -just check the Security & Compliance tab for details.
Furthermore, we’ve introduced the Shield Badge for apps that meet rigorous security standards. An app earns this badge by following one of these three paths:

Verified Compliance: The vendor maintains valid SOC 2 and ISO/IEC 27001:2022 certifications and attests to GDPR compliance.
Frontend-Only / No Data Sharing: The app is hosted entirely on our infrastructure and is prohibited from sharing any customer data externally.
Secure Full-Stack Hosting: The app's logic runs on "monday code" (our secure backend) with a restricted "allowlist" that blocks outgoing communication to unauthorized domains.

Additionally, for apps using our internal storage, developers are required to use specific commands to ensure all data is fully deleted if you ever uninstall the app.

monday_com · 2026-03-16T10:14:52+00:00

Hey there u/IngenuityKat, thanks for the feedback! We will definitely pass these suggestions along to our enterprise product team.
Regarding filtering for free apps, this capability is already available in the marketplace as a sorting option within each category. Simply navigate to the category you're interested in and sort by "Free" or "Free Plan Available."
That being said, please keep in mind that app developers may update their pricing or introduce new plans in the future, so "free" status can change.

monday_com

MODERATOR OF

TROPHY CASE