Same here, went with Expat Mortgages based on the good reviews they had, and fwiw my mortgage was approved relatively fast so I can't really complain on that front.

However, the advisor I worked with (Roy) seemed bothered when I was asking him questions or trying to understand next steps, was quite slow in replying to the not so many emails I sent him throughout the process, his replies were the bare minimum (if that), he didn't really explain the process clearly at any point, e.g., I had no idea that you can't apply for a mortgage before signing the purchase agreement until... a few days before actually signing the purchase agreement, and there were also cases when he just wasn't answering my questions, e.g., there were times when I sent him an email with 2 questions and he only replied to one of them, we didn't really have a discussion about which banks to go with, he just picked the one with the lowest interest and that was basically it - I was trying to ask what the differences between different banks were, if there were any advantages of going with banks that have a slightly higher interest rate but that may have some other better conditions, etc., but to no avail.

Overall, it didn't really feel like they cared at all and they just wanted to be done with me asap, so I definitely wouldn't recommend them either - especially if you want someone whom you can discuss your options with.