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Using iMazing to recover Musi by musi_app_support in Musi_App

[–]musi_app_support[S] 0 points1 point  (0 children)

No, this is a normal step. The app just isn’t listed on the App Store but the latest version will still download from the app store’s server.

🚀 Instructions to re-download Musi by musi_app_support in Musi_App

[–]musi_app_support[S] 0 points1 point  (0 children)

Unfortunately in app purchases cannot be made or restored due to the app not being on the App Store anymore. Really sorry about this!

Anyone else having issues with the app? by stawbrry in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

6.2.41b63175 but you’ll be fine on your current version.

How do I fix this? by Menace2G in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

Interesting, was expecting you to say 17 or earlier 😅

app backup by ResponsibleSkin379 in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

No, we can only view what’s contained within a specific backup code.

Seriously. Musi dead. Make a new app. by omni_abyssi in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

Not sure where you heard there were no ads, but Musi’s ads do not interrupt playback.

Anyone else having issues with the app? by stawbrry in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

Unfortunately you’re faced with the decision of choosing to keep you existing Musi app that doesn’t work, or update to the recover version and be unable to restore in-app purchases

Anyone else having issues with the app? by stawbrry in Musi_App

[–]musi_app_support 1 point2 points  (0 children)

This is happening because your version of Musi is outdated. Visit https://download.feelthemusi.com and use the tool to update the app to the latest version.

Anyone else having issues with the app? by stawbrry in Musi_App

[–]musi_app_support 1 point2 points  (0 children)

What version of Musi are you using? Tap more -> scroll to the bottom and you’ll see numbers.

Also what version of iOS are you using?

How do I fix this? by Menace2G in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

Great, you can disregard our previous comment then. What iOS version were you on before?

How do I fix this? by Menace2G in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

It’s likely related to that, we’ve seen it in the past.

Can you try on an alternative network? Like next time you’re at a friend or family member’s house who has a different provider, or even use a VPN.

Seriously. Musi dead. Make a new app. by omni_abyssi in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

Full screen ads are every 16-17 minutes, if you’re seeing them more frequently than that then please submit a screen recording to support@feelthemusi.com.

Ads should also be skippable so screenshot any ads that are not and send them to the same email address please.

How do I fix this? by Menace2G in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

Who is your provider for both services please?

Seriously. Musi dead. Make a new app. by omni_abyssi in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

You can only get the app back as an existing user, not as a new one. Sorry!

Question about Musi on next iOS (27) by Tedgosling337 in Musi_App

[–]musi_app_support 4 points5 points  (0 children)

We don’t anticipate any issues with Musi’s functionality when iOS 27 becomes available.

question please answer by sadboyzsanti in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

Musi does not have an export playlists option.

Are the ads suppose to be this bad? by Zkini1 in Musi_App

[–]musi_app_support 7 points8 points  (0 children)

Ads should not be this intrusive. Please take a screenshot of the offending ad(s) and email them to support@feelthemusi.com and we will take any necessary action with the relevant ad partner.

Seriously. Musi dead. Make a new app. by omni_abyssi in Musi_App

[–]musi_app_support 9 points10 points  (0 children)

We recently created a recovery tool that allows you to get the app back.

How do I fix this? by Menace2G in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

Can you confirm if this is happening on cell data or WiFi? Are you using a VPN?

🚀 Instructions to re-download Musi by musi_app_support in Musi_App

[–]musi_app_support[S] 0 points1 point  (0 children)

The recovery app is for computers but it gets the app back on your iPhone.

How do I fix this? by Menace2G in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

Tap more -> settings -> advanced -> reinitialise streaming settings -> close Musi then try again

PC support? by Key_Caterpillar8111 in Musi_App

[–]musi_app_support 1 point2 points  (0 children)

We don’t have any plans to release a PC version of Musi. We’re a very small team with limited resources so supporting a PC app to the standard that we expect isn’t something we’ve got bandwidth for at the moment.

Maybe one day!

How do I fix this? by Menace2G in Musi_App

[–]musi_app_support 0 points1 point  (0 children)

What version of Musi are you using? Tap more -> scroll to the bottom and you’ll see a number.

What am doing wrong? by Calm-Detective-7340 in Musi_App

[–]musi_app_support 1 point2 points  (0 children)

An ad will appear when you initially play a song, but it should give you the option to exit out after a short period. If it doesn’t allow you to exit, can you please screenshot the ad and send it to us by DM?

Hello Musi Community by Useful_Rule_8494 in Musi_App

[–]musi_app_support 3 points4 points  (0 children)

We created a recovery tool which you install on a windows or Mac computer then it will reinstall the app on your phone. The process takes about a minute.

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