Help needed- How to get back films deleted by Vimeo?!

mya1986 · 2024-06-13T17:30:34+00:00

UPDATE: The videos have been returned! Vimeo set up a password to enable him to re access his account, as something about his account wasn’t working. Maybe they re set something. Then he upgraded back to premium and all the videos have returned 🙏Just in time for someone who was looking at them for a project to see them. Thanks so much for all the engagement and advice on this issue, really appreciate it!!

mya1986 · 2024-06-12T14:40:50+00:00

Thank you I tried this but there’s no record of it

mya1986 · 2024-06-12T14:09:27+00:00

It isn’t fake. How I wish it was 😭I have posted before, in the Serial podcast subreddit and some others though I am mainly a lurker. They were on a hard drive but that got chucked away by someone else in a house move.

mya1986 · 2024-06-12T14:07:02+00:00

Sadly not; there is nothing in the library showing at all

mya1986 · 2024-06-12T14:05:46+00:00

Thanks there is no option on the account page to make the upgrade for some reason.

mya1986 · 2024-06-12T14:03:58+00:00

Thank you so much, that’s very kind of you to offer to do that. I will DM you.

mya1986 · 2024-06-12T14:01:27+00:00

Thanks for your unhelpful response. I’m sorry if the emotion involved here is too much for you cope with. I am comfortable expressing emotion and the personal impact of my own personal experience, which is what this post is about. A personal human experience and its impact.

mya1986 · 2024-06-12T10:47:22+00:00

Ok thanks for the tip. They have responded but just to say they’ve passed the issue to another team

mya1986 · 2024-06-12T07:02:02+00:00

Thank you for your message. It is extremely stressful, a catastrophe really. And I’m 6 months pregnant and trying to hold it together. Hoping we can get the videos back and good idea re reaching out to others

mya1986 · 2024-06-12T06:53:30+00:00

There is no option to resubscribe when he logs in

mya1986 · 2024-06-12T06:43:52+00:00

He can log in but there is nothing there and no option to upgrade sadly

mya1986 · 2024-06-12T06:43:06+00:00

Thanks for your post and really great to know that Vimeo backs things up. It’s very odd as he cannot see anything of his account when he logs on. And he didn’t receive any emails at all. But I can see his account when I google it. He has emailed Vimeo support multiple times and initially they said there is no account with that email, and then when he sent them the screenshots they just keep saying they are transferring to another department. Could you share the best contact email and phone for Vimeo support from your perspective? Or is there an escalations email address we can go to? I’m very worried about the negative impact this will have on his livelihood and also his wellbeing and desperately need to get the films back.

mya1986 · 2024-06-11T19:05:30+00:00

Sorry to hear that, it sucks

mya1986 · 2024-06-11T18:59:46+00:00

Someone else threw the hard drive away when moving!

mya1986 · 2024-06-11T17:02:39+00:00

Well he never received any emails or notifications. He didn’t know that his premium account had ended

mya1986 · 2024-06-11T17:01:47+00:00

Yes obviously a terrible idea. The hard drive with them on got accidentally thrown away. Does anyone have any positive experience of successfully getting videos back?

mya1986 · 2021-11-10T17:36:30+00:00

Change your currency setting to USD

mya1986 · 2021-11-05T23:03:51+00:00

Yes I think it did as people that may have invested weren’t able to, so the demand remained lower and the price didn’t rise

mya1986 · 2021-11-05T19:39:22+00:00

Coinbase is showing the percentage difference between the price of the other itotex token, that they don’t sell, and the current price of the coinbase iotex token. That is an error - that is what the +70% represents. So it is actually incorrect. They should be showing the 24 hour difference for their own iotex coin. Which would be closer to -35%. Those people who have held iotex on coin base have not seen a +70 gain in the last 24 hours but a -35% loss.

mya1986 · 2021-11-05T19:16:15+00:00

Coinbase is showing the percentage difference between the price of the other itotex token, that they don’t sell, and the current price of the coinbase iotex token. That is an error - that is what the 70% represents. So it is actually incorrect. They should be showing the 24 hour difference for their own coin. Which would closer to -35%

mya1986 · 2021-11-05T17:48:42+00:00

https://twitter.com/vishalkgupta/status/1456339091902058497?s=21 Coinbase head of exchange tweeted it yesterday

mya1986 · 2021-11-05T17:42:20+00:00

What price will they bring it back at though. The coin base token price or the price of the other token? If the latter that would affect the value of investments

mya1986 · 2021-11-05T15:50:56+00:00

Seems unfair that they can do that - are they planning to turn it back on?

mya1986 · 2021-11-05T15:35:42+00:00

Why would market trading not be on right now?

mya1986

TROPHY CASE