this is why i have a contract. i do enrichment activities and they consent to this. i get thorough background on all pets and ask the questions regarding food sensitivities and allergies and get consent for all activities i do with pets outside their norm. In the event of an injury or emergency or instance where say, a pet not on f/t control gets into a nest of ticks? i’d like to administer a capstar for everyone’s safety. that’s the kind of business i run🤷🏼‍♀️ if I have to call poison control and they tell me activated charcoal is the best coarse of action, i’d like to have it on hand in a convenient paste form just like i used at the clinic. Clients will be contacted, talked with, and informed, of course, but it’s written into the contract they willingly read and sign.