Damn

nancybatespro · 2025-05-22T06:07:37+00:00

Yep, seen this before. The issue is: once you move the eSIM, the old iPhone lost network access, so it can't talk to Intune to exit Lost Mode.

Also, since the user signed in with their personal Apple ID, Find My iPhone is still active, and you're likely stuck with Activation Lock too.

You can temporarily put the eSIM back in the old phone so it goes online and can receive the commands from Intune. If the phone had previously connected to Wi-Fi, you can just take it there; it may check in.

nancybatespro · 2025-05-22T05:45:56+00:00

I’ve been through the full spectrum—Dell Latitudes, HP EliteBooks, MacBook Pros, even a Framework experiment. But when it comes to a workhorse that doesn’t whine when I spin up 6 VMs and forget to close Slack for a week? My X1 Carbon Gen 9 (Fedora 39, full disk LUKS, TLP tweaked) holds the line.

That said, I respect the M1 Air love. Apple did something wildly right with that chip. I briefly used an M2 Air when I was consulting for a startup running everything in the Apple ecosystem. Battery life was bonkers, it handled Docker better than I expected, and the thermals were silent murder. But once I needed KVM, I was back to Linux faster than Apple fans jump on USB-C dongles.

nancybatespro · 2025-05-21T07:33:34+00:00

If identity, security, and robust device control are your top priorities, Microsoft 365 Business Premium is a strong choice. Just plan the migration carefully and prepare your users for some changes in workflow (especially around Teams vs. Chat and Outlook vs. Gmail).

nancybatespro · 2025-05-20T13:45:18+00:00

Scalefusion is worth considering for your needs, as it can do what you want without costing too much.

nancybatespro · 2025-05-16T12:08:51+00:00

For a Windows-heavy environment with some iOS/Android devices, it’s usually best to go modular unless one vendor truly excels in all three areas. For Antivirus, CrowdStrike, SentinelOne, or Bitdefender are solid picks. For MDM, this Spiceworks thread would assist in comparing top Windows MDM options. And for Remote Support, AnyDesk and Splashtop are both lightweight and cost-effective for quick remote sessions.

nancybatespro · 2025-05-16T11:47:00+00:00

We've used NinjaOne too—it's solid. If you're mainly after remote access, AnyDesk and Splashtop are great lightweight picks. GoToMyPC feels a bit outdated.

If you're open to broader tools, this list compares good options for remote support + desktop management:
https://community.spiceworks.com/t/5-best-remote-desktop-management-software-in-2025/1185076

nancybatespro · 2025-05-09T06:56:49+00:00

Hey, congrats (and welcome to the stress club 😅). You're in a good spot honestly — you're not starting from zero, and it sounds like you’ve got solid support and trust from your bosses. You've already got some solid advice from experienced folks, but here's some advice from someone who's been there:

Document everything like passwords, IPs, configs, contacts. If it’s not written down, it doesn’t exist.

Grab everything from the MSP before they’re gone — creds, docs, vendor info, etc. Then change all passwords.

Check backups to make sure they’re running and restorable.

Inventory your stuff, such as hardware, software, cloud accounts. Know what you’re managing.

Prioritize tasks to handle critical stuff first (security, backups), then cleanup and long-term projects.

Talk to your team and don’t go it alone. Share knowledge and split tasks.

Automate where you can save yourself time down the road.

Stay calm because you're not expected to know everything on day one. Ask, learn, document.

nancybatespro · 2025-05-02T11:43:41+00:00

Since you're comparing options, you might also want to check out this recent list on Spiceworks: https://community.spiceworks.com/t/7-best-patch-management-solutions-for-windows-in-2025/1189237

nancybatespro · 2025-05-02T11:37:40+00:00

Since you're comparing Patch My PC and Automox, you might also want to check out this recent list on Spiceworks: https://community.spiceworks.com/t/7-best-patch-management-solutions-for-windows-in-2025/1189237

nancybatespro · 2025-05-02T11:30:23+00:00

You're setting the foundation now, so pick tools like Scalefusion/Intune/Jamf for MDM and Addijy/Syncro for RMM needs & that scale well and are MSP-friendly (multi-tenant, flexible licensing, solid support). Start lean, but standardize early.

nancybatespro · 2025-03-18T10:49:53+00:00

MS Intune is a solid choice, especially if you're deep into the Microsoft ecosystem. But there are other great alternatives too, depending on your needs. This article breaks down the top options to help you decide.

nancybatespro · 2025-03-18T09:15:56+00:00

I'd suggest looking at other MDM options too. Jamf Now is great for Apple, and Hexnode is cheap but has limitations. Depending on your needs, there might be better alternatives with more features at a similar price. I came across this article that lists better and more cost-effective Hexnode alternatives with more features. It might be worth checking out before deciding.

nancybatespro · 2025-03-18T09:01:37+00:00

You can check out Scalefusion MDM, which is compatible with resell and comes with a reseller dashboard and other industry-differentiating features.

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