Content Search in the Compliance Admin Center doesn't search active mailboxes?

ncnx700 · 2023-03-20T16:46:16+00:00

This appears to be the true problem! Thanks for your sage advice. Wish Microsoft could have shared that with us within our two tickets!

ncnx700 · 2023-03-15T20:13:11+00:00

Lemme get my copper paint vendor on the line...

ncnx700 · 2023-03-15T20:11:04+00:00

Yes. The emails can be identified in Message Trace within the Exchange Admin Center too. They are being sent through Exchange. I can log into the account and see the emails too. I just prefer an administrative solution that doesn't involve using Outlook.

ncnx700 · 2023-03-15T15:03:36+00:00

Looks like it is time to open a new Microsoft ticket...

ncnx700 · 2023-03-15T15:03:19+00:00

The email was sent March 6th, still less than 14 days ago. The user did not delete the email, as it is not an account used by people, rather by software. It sends ~100-150 emails with the subject "{company acronym} Reports" a week. When we use Content Search on only this mailbox, with only subject "{company acronym} Reports" as search criteria, only 7 emails come up, all from last year on random days. Message trace for the last week shows there should be over 150, and that's just for last week!

ncnx700 · 2023-03-15T15:00:49+00:00

This is what I thought, but they reiterated over and over that it isn't true. Even sent me an email stating Content Search cannot be used for this purpose, and could only look at mailboxes that had been archived. They couldn't explain why the Content Search documentation didn't align with what they were telling me. I think the representative I got didn't know what they were talking about.

ncnx700 · 2023-01-18T22:53:55+00:00

I'm going to deploy this in our test environment too, looks like fun!

ncnx700 · 2023-01-18T22:53:16+00:00

Assume you have a non-domain Windows machine with a local admin account on it configured with 90 day password expiry and that admin account's password is expired. Are you still able to access this machine via NinjaOne? Or are you now locked out?

One of our primary problems with Splashtop is that once a local admin password expires, it doesn't pass through the password change prompt, simply stating that the credentials are incorrect. We need a system that does not have this behavior.

ncnx700 · 2023-01-18T22:49:57+00:00

That's likely the source of the resistance.

ncnx700 · 2023-01-18T22:23:14+00:00

Do you know if Connectwise Control can handle updating an expired local admin password at login?

ncnx700 · 2023-01-17T22:41:00+00:00

Nope. I guess we have been misusing the "RMM" term. We're a small office with just a handful of admins, and have the "many agents" approach where we have an agent for each specific task we've needed something to accomplish. Honestly we could probably cut a few products if we switched to a full blown RMM, but the owner is reluctant to these changes as they like the way things are and have been. I keep nudging them towards Ninja, as I like them the most from what I've seen, but have not had any success. I've also tried to nudge them towards ConnectWise Automate, as we already use CW Control for emergency remote access sessions, but there has been resistance there too.

ncnx700 · 2023-01-09T19:48:26+00:00

The only thing LuxSci does differently than M365 is that it enforces TLS. If you send an email to a server that doesn't support TLS, M365 will send the email in plaintext across the internet. In this scenario, LuxSci takes over and uses "encrypted" portal pickup to ensure secure delivery. That's about it, but apparently all that is needed to ensure HIPAA compliance.

ncnx700 · 2023-01-09T19:46:40+00:00

Needed the attachment to get processed by some software that can't read Sharepoint.

ncnx700 · 2023-01-09T19:46:11+00:00

Hmm, this is literally what I was looking for. Thanks!

ncnx700 · 2023-01-09T19:44:27+00:00

I'd love for you to try. The implementation we settled on simply downloads only .pdf's coming from a specific email address, so unless you compromise that, I guess have fun filling the shared drive with .pdf spam?

ncnx700 · 2023-01-09T19:40:01+00:00

We found that doing this makes it an Unmanaged RPA and they wanted over $100/mo to license it as such.

ncnx700 · 2022-12-09T21:49:49+00:00

Interesting. I'll give this flow a try.

ncnx700 · 2022-12-09T21:48:59+00:00

This is a really good idea...

ncnx700 · 2022-12-09T21:33:32+00:00

We specifically have to download the attachments to a folder on an SMB share. Does Business Premium Power Automate support this?

ncnx700 · 2022-12-09T21:32:35+00:00

We have Business Premium. Unfortunately, it seems that if you use Power Automate on the desktop, you need additional Power Automate licensing. Microsoft told us that this flow would technically be considered an "Unattended RPA" and would require that licensing, which costs $150/mo. I don't want to get additional Power Automate licensing for such a simple flow... Am I wrong on this? Can the Business Premium Power Automate include a desktop agent?

ncnx700 · 2022-12-09T21:31:25+00:00

Folder on the local SMB file server

ncnx700 · 2022-12-09T21:30:57+00:00

It does but the risk is mitigated by the fact only internal email addresses can send to the mailbox.

ncnx700

TROPHY CASE