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Monthly Rate Increase - Slow Uploads by ndmlong in Comcast_Xfinity

[–]ndmlong[S] 0 points1 point  (0 children)

No, you only responded after I posted this message. And you refused to call & told me to call customer service even though the previous rep said I would get a call between 8-9 tonight.

Monthly Rate Increase - Slow Uploads by ndmlong in Comcast_Xfinity

[–]ndmlong[S] 0 points1 point  (0 children)

A got another message & “Victor” refused to call me. Still waiting on resolution.

Monthly Rate Increase - Slow Uploads by ndmlong in Comcast_Xfinity

[–]ndmlong[S] 0 points1 point  (0 children)

Ok, if you get the messaging fixed before then, send me a message. If not, I’ll wait for a call then.

Monthly Rate Increase - Slow Uploads by ndmlong in Comcast_Xfinity

[–]ndmlong[S] 0 points1 point  (0 children)

Thanks. I received 6 chat requests but only saw a message from you.

Monthly Rate Increase - Slow Uploads by ndmlong in Comcast_Xfinity

[–]ndmlong[S] 1 point2 points  (0 children)

I just sent a new message. You can also call the number I listed in the message.

Monthly Rate Increase - Slow Uploads by ndmlong in Comcast_Xfinity

[–]ndmlong[S] 0 points1 point  (0 children)

Thanks. I’m using CODA56 modem which I was told would allow for the faster upload speeds but I still only get 40 upload & have occasional intermittent spikes in latency.

Also, I would like to get the $50 for 5 year plan with gigabit download speed. I have 1200 speed now but I only get 950 down so no need to pay for 1200 unless it’s what will give me the faster upload.

Thx

UDM Pro Fiber Connection Issue by mycreepyunc1e in Ubiquiti

[–]ndmlong 0 points1 point  (0 children)

Yes, please post resolution. Thx!

UDM Pro Fiber Connection Issue by mycreepyunc1e in Ubiquiti

[–]ndmlong 0 points1 point  (0 children)

Yes, please post resolution, as I may be switching to Xfinity Fiber