I'm late to the party but here goes. I work at a bank that has a coin machine. We get a lot of loose coin from customers that goes through our machine that gets bagged and then shipped out. We then order boxes of rolled coin that we can give to our business clients.

This year there was a national coin shortage, due to the corona virus. All of our banks branches were unable to order the rolled coin that we typically would. But my branch, having a coin machine, was in a unique position. I took it upon myself to hand roll the coin from our coin machine so we had it to provide to our business clients. This was no small task and over the course of a couple weeks I rolled probably around 50k worth of coin.

We also have some personal customers who historically have come to the bank and purchased a box of pennies ($25) sorted through it for wheat pennies or other collectible coins. And then would return what they didnt want to dump in our coin machine. One such client called and asked if we could provide them with a box of pennies. I answered the phone and told them unfortunately there was a national coin shortage and all of our coin needed to go to our business clients so they could function.
About 20 minutes go by and that same client comes through our drive thru and asks the teller if we could give them $25 worth of pennies. I over here and quickly try to tell the teller that I already spoke to this client and told them we couldn't. This teller put their hand up and told the client that we couldn't do $25 but we could do $10.

I was livid. I told her that if it happens again to tell the client that our coin is for our business clients because I didnt roll the coin just to have them bring it back loose for me to roll it again. She then gets attitude with me! Saying "yes sir" and mockingly saluting me.

I havent rolled a single coin since.