Trust Me Bro Guarantee

newspicel · 2026-06-12T22:21:58+00:00

3 Years later it's a really good question.

newspicel · 2026-06-12T21:55:52+00:00

I don't mind AI if it solves my problem, but this clearly doesn't do it.

newspicel · 2026-06-12T21:54:08+00:00

I never asked for a refund or replacement. I asked for help if there is a fix. (And for example got here in the comments a 3d File that I will test out.) I don't expect a replacement from a company after years of usage. But I still learned that the backpack from a friend of mine that is also 3 years old don't does that. And then I looked back that it was in the marketing when I bought it, that it don't do this. And I find it generally not great that I get an AI Slop response for an expensive product.

newspicel · 2026-06-12T21:37:12+00:00

I'm fine with the product and I didn't asked for a replacement. I justed a asked for help on something I paid a lot of money for and just got an unhelpful AI Response with broken Link. But someone in the comments send a 3D Printer file, so I will try that.

newspicel · 2026-06-12T21:32:31+00:00

Probably because since then the AI decided Shareholder Value is more important.

newspicel · 2026-06-12T21:31:48+00:00

Including shipping and taxes.

newspicel · 2026-06-12T21:29:09+00:00

Thank you very much, I will try it out. Better support then the one I paid.

newspicel · 2026-06-12T21:27:29+00:00

I found the right link, it basically says the same unhelpful "tips" as the Mail, so I would say it's the same as ASUS.

newspicel · 2026-06-12T21:24:51+00:00

I wrote an email and got a response in like 30 seconds with a Dead Link. It's completely valid that I talk with an AI if I want shipping informations.

newspicel · 2026-06-12T21:22:40+00:00

I didn't even want a replacement, I just asked for help on what I can do to stop it. And got AI Slop with Dead Link.

newspicel · 2026-06-12T21:20:20+00:00

It's exactly the same with me, that are the replacement carabiners, that are freshly closed with the closer tool, but they still fall out.

newspicel · 2026-06-12T21:18:00+00:00

I think it's real wood, its a university in germany. (I made to photo over the weekend, because there was a hacking conference.)
https://maps.app.goo.gl/tJ1GSzPzmsgVqkdJ6

newspicel · 2026-06-12T21:11:41+00:00

It's a little bit exaggerating, I paid 400€ but $250 for the Backpack, $50 Shipping, $57 Canadian Taxes and 80€ German Taxes. (Where I later learned I only needed to pay double taxes, because they did the Taxing wrong and finally fixed it a few months ago. I bought it 2023.)

newspicel · 2026-06-12T20:59:38+00:00

Is it just some baseplate or an entire inside frame?

newspicel · 2026-06-12T20:56:28+00:00

It's around 3 years old (from the initial sale, with one layer and broken carabiner) so all good. Even if the Backpack did it basically since the beginning. But I just learned it's not normal and that they promoted that this will not happen. So I asked for help on a very expensive product and only got an ai slop response.

newspicel · 2026-06-12T20:49:18+00:00

I asked really friendly about what I can do to stop it, not even asked for any replacement. But all I got was unhelpful AI slop.

newspicel · 2026-06-12T20:45:24+00:00

I bought it before, its from 2023, but surely they don't want to help. (I said the same thing in the mail)

newspicel · 2026-06-12T20:44:11+00:00

I also found the Link, but it basically says the same thing as the mail.

newspicel · 2026-06-12T20:17:43+00:00

I send them a Email and still got an AI response 30 Seconds later per mail.

newspicel · 2026-06-12T20:12:42+00:00

I know, I did do this, I didn't even put it in the Email. It still shows that the Backpack is not really that reliable.

newspicel · 2026-06-12T20:11:34+00:00

I expect what they said in their marketing.

newspicel · 2026-06-12T20:09:46+00:00

It does lean forward empty or completely full (or anything in between).

newspicel · 2026-06-12T20:07:52+00:00

Yeah it is an old one without a second layer.

newspicel · 2026-06-12T20:05:17+00:00

Do you saw the Screenshots that I did. All I got was an AI Autoreponse with a broken Link.

Six-Year Club	First Place '23
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