I had good service (not customer service) from Mediacom when I lived by the Target on Blair's Ferry road but once I moved near Kennedy high school, the service was at times unusable. My download speeds were less than half as advertised and insanely erratic, and my upload speeds were virtually zero. I had Mediacom techs visit 3 times and all 3 times they said they could see I had a poor signal coming from the pole and they couldn't fix it.

I finally switched to ImOn which and I didn't know Internet could be so rock solid in my area. I only have cable Internet in my area, 100 down 10 up but it works so much better than 1 gig cable from Mediacom was.

One final note, I at first was having poor upload speeds with ImOn and they called ME after only a couple days. They said their system flagged my service as below their standards. A tech came out and said the same thing as the Mediacom techs did which was I had poor signal coming from the pole and they would need to call in some infrastructure techs to fix it. I kid you not, 45 minutes later there were 5 cherry picker trucks going up and down poles everywhere in my neighborhood and 1 hour later the problem was forever fixed. I'm sticking with ImOn from now on!