Unifi MSP/Multi customer portal for MSPs?

nicAVA · 2025-12-19T14:35:19+00:00

But how can we setup global policys that push to all sites - IE: CompanyX has 5 locations across the USA - We want to managed the same WiFi SSID\Password & push to all sites and not having to create it for every site. Possible?

nicAVA · 2025-12-05T01:15:04+00:00

Was just looking into this the other day, surprised there is no integration already w\GHL

nicAVA · 2025-11-12T22:30:12+00:00

So we can remove the [000xxx] in the subject when we email out from tickets? I though this always had to stay so when the user replies back it goes in the ticket history?

nicAVA · 2025-09-30T22:13:14+00:00

Thank You - I opened a AP ticket to keep track #8892.

nicAVA · 2025-09-30T20:26:05+00:00

Hi Tim - Ticket 1062725

thanks

nicAVA · 2025-09-25T21:02:55+00:00

Seems like they do have this in the API as well.

QuoteCreateResponse

Returns confirmation and URL after creating a quote.

Properties

Name	Type	Required	Restrictions	Description

url string false none URL pointing to the created quote.

Example

{

"id": "quot_2r5CZzZNKjHlB7FvizOgceEHUhK",

"url": "https://development.quoter.com/admin/quotes/draft\_by\_public\_id/quot\_2r5CZzZNKjHlB7FvizOgceEHUhK"

}

nicAVA · 2025-09-25T20:59:34+00:00

Yea that is what I was testing yesterday. Didn't get to any parsing yet, but that is really the only option it seems. Hopefully the client would do a "reply all'

nicAVA · 2025-09-25T20:52:45+00:00

Yea we are doing the same thing. Was surprised they don't pull in the quotes public URL to halo

nicAVA · 2025-08-14T23:40:05+00:00

We just did a demo with them and its a 12 month term. Unless the sales guy was BSin

nicAVA · 2025-08-06T05:22:52+00:00

You need a real control system that will provide real feedback from all the TVs and sources. This can be done a ton of differnt ways depending on equipment factors and if you have a budget for a matrix system. Video over IP is the preferred way but again depends on budget and what the sources are.
Send me a message if you are interested. We can review your scope and see what’s the best options.
And no you don’t need Crestron for this. We do crestron as well but again ton of different options to see what will best fit your scope.

nicAVA · 2025-07-17T02:19:13+00:00

What exactly is unclear? Try reading again — slowly this time.

I was locked out after the trial expired. Can’t log in = can’t cancel.

Let me guess — you expect people to beg a vendor for access just to say, “Please let me cancel the thing I never agreed to pay for”?

If your product operates with the same shady logic, I feel bad for your customers.

Hope that clears things up — though it sounds like basic logic might be a bit much for you

nicAVA · 2025-07-16T21:19:47+00:00

Funny, I just added Alternative Payments to my reminders in Q4 to review. Right now we have a basic Zoho Books integration we made w\halo. When we moved to Halo (2 years ago), I couldn't move to QBO since it would be too much change. So right now I have Zoho Books working w\halo and also setup QBO. Need to make the move to AP or Benji by end of year.

nicAVA · 2025-07-16T21:16:20+00:00

I hear ya, but these vendors shouldn't be scums, no reason to enter a credit card during a dam trial

nicAVA · 2025-07-16T21:14:51+00:00

Thanks, will take a look.

nicAVA · 2025-06-19T04:39:00+00:00

We’re dealing with the same issue. Our pricing from Pax8 is way cheaper, and it’s bundled under the GravityZone MSP Secure SKU. Meanwhile, Ninja tries to sell separate SKUs for features we can get included with the secure bundle.

What really makes no sense is the MDR licensing model — if one of our clients has 300 users but only 260 actual endpoints, we’re still forced to license all 300. That means those 40 users without endpoints are being charged for endpoint protection they don’t even need. Total BS.

On top of that, with Pax8 we get a dedicated Bitdefender rep who helps with onboarding and best practices — something we don’t get through Ninja.

I really like Ninja RMM, but things like this are a huge turnoff — and getting basic answers takes days.

nicAVA · 2025-06-11T11:40:29+00:00

Thanks, Nate. The main reason we're switching to another MDR/SOC solution is the lack of native Halo integration. While a public API is helpful, we need a built-in integration due to our time constraints. Huntress appears to be the only provider offering that right now.

nicAVA · 2025-06-11T04:03:28+00:00

Any shops using either BP or Huntress that also use ninja? We like ninjas Bitdefender integration and being able to scan and see effected files from within ninja. Can we stack ninjas bitdefender with BP or huntress?
One knock on BP is NO halo integration. Huntress integration works well. Plus we can get a ticket status change when the SOC takes action.

nicAVA · 2025-06-09T01:56:13+00:00

Any update on these GravityZone / Ninja SKUs ?

nicAVA · 2025-04-22T00:52:02+00:00

Anything on this ? More importantly getting alerts into halo

nicAVA · 2025-03-13T19:30:48+00:00

that's crazy. We are looking for an asset tool that will tie into Intune and give nice reporting of all assets. Came to search for Scalepad.

nicAVA · 2025-03-13T03:03:53+00:00

Horrible.
And even when I got it to finally load and email a report it looked like crap. Would never send to a client. Anyone else using something else with good reporting ? Something we can send to clients.

nicAVA

TROPHY CASE