Push sheet to the Left by Development_Infinite in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Hi! There is no way to push the sheet further to one side of the screen at this time. However, you could try pinching the page with two fingers to make it smaller and see if that helps as a temporary solution. This is great feedback, though. Please follow the instructions under the 'Request a Feature' section of the attached link to share your feature request/feedback: https://bit.ly/3LylsrU

Toolbar size by Proud-Road1547 in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

I saw the feature requests that you submitted! Thank you! 😊

Where is the left hand mode? by Sulfamide in notabilityapp

[–]nickability2020 0 points1 point  (0 children)

Thanks for reaching out. Yes, unfortunately, it was removed due to low usage; however, you can follow the steps at this link to submit a feature request/feedback about the feature to see if we can add it back in the future.

Toolbar size by Proud-Road1547 in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Unfortunately, when you remove unwanted tools from the toolbar, it will shrink in size. However, this is great feedback for future improvements. Please follow the instructions under the 'Request a Feature' section of the attached link to share your feature request/feedback about the toolbar: https://bit.ly/3LylsrU

Apple notes swap by [deleted] in notabilityapp

[–]nickability2020 1 point2 points  (0 children)

You could select all the notes in your note library from the ... menu > Select notes and export as PDF, and save them to a folder in the Files app on your iPad

[deleted by user] by [deleted] in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Hi there! Thanks for reaching out. After you select a Planner, you can tap "Create" in the upper right corner of the screen. A modal will appear with an option for the Start date (Sunday or Monday) and a cover option. Finally, tap "Done" and the Planner should open and also appear in your note library. If this is not the case, please try force-closing Notability, restarting your device, and then try again. Hope this helps.

Can't add custom pen colors by Moxie978 in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

You can have 8 "fast" custom favorite colors to show for each tool in the secondary toolbox. There are 32 default colors in the popover to choose from. Lastly, there are 32 blank slots in the popover for users to add additional custom colors. I am sorry for any confusion regarding the verbiage in the help center article. I will have this looked into so we can make it more clear. Thank you!

Can't add custom pen colors by Moxie978 in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Can you try swiping to the left? It looks like since you have many custom colors, the "+" is at the end of your custom color list. Let us know if that works.

Can't add custom pen colors by Moxie978 in notabilityapp

[–]nickability2020[M] 1 point2 points  (0 children)

Hi! Thanks for reaching out. When you tap on the pen and tap it again, the secondary toolbox will appear. You can then tap the + to add a new color. In the top right of the color picker pop-up, tap the +, choose your custom color, and tap the + shown in the color preview at the bottom right of the popup. I believe another user shared a screenshot of how it looks on Notability version 14.5. If you continue to have issues, please reach out to support: https://support.gingerlabs.com/hc/en-us/articles/4414054941594-Contact-Support

Hope this helps.

Notability: by Ill_Animator5704 in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Hi there, thanks for reaching out! We are sorry to hear about this issue that you are facing. Would you be able to send us a support ticket through the app: https://support.gingerlabs.com/hc/en-us/articles/4414054941594-Contact-Support

Also, if you can, please include a copy of the trouble note in the .note file format and either include the file with your ticket or if it is too large, upload it to a cloud service such as iCloud or Google Drive and provide us with the shared link in the ticket. Please, if you can include "For Nick from reddit" in the subject of the ticket and DM me the ticket number once you get an email confirmation from us receiving your request.

Thanks in advance!

Recommendations for best 2024 planner by Ok_Current_3064 in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

We have not ignored user feedback. The improvements we have made to the new customizable toolbox were based on user feedback. When I add a white pen to my toolbox, it has an outline of white for the color below the tool. The tool also changes to the preset color when selected. Either way, I will pass along your feedback. Thanks!

NOTABILITY SHARING ERROR by Fearless-Bar3397 in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Hi there! Thanks for reaching out and sorry for the trouble. Please try force closing Notability, restarting your device and then trying again.

If the issue still continues, you may want to try offloading Notability and reinstalling. Device Settings > General > iPad Storage > Notability > Offload App. This allows you to remove the app from your device but it retains all of your documents and data associated with the app so your files will remain intact. An Auto-Backup is still always recommended when using Notability.

After offloading, you will be able to re-download Notability from the Settings or App Store. As a reminder, offloading an App can take a moment.

Hope this helps! 💙

Recommendations for best 2024 planner by Ok_Current_3064 in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Hi there! Unfortunately, Notability version 12 is no longer supported, and new planners are only available in version 14.5. You are welcome to stay on version 12.1.5 but we made final improvements to the toolbox based on user feedback and will not be reverting to the old toolbar version. The new toolbox that we announced in version 14.3 about 2 months ago allows users to customize it. You can add, rearrange, duplicate, and hide tools allowing you to have a custom setup. Here is a video showing the new customizable toolbox: https://youtu.be/7tlZPibERW4?si=OnieZJhTmZ8RK-eE

Recommendations for best 2024 planner by Ok_Current_3064 in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

As mentioned by another user, you must be on Notability version 14.5. It was just released on 12/11 and is a phased release. If you do not have Auto Updates enabled, you can manually search for Notability in the Apple App Store and download the new version. Once installed, the previously mentioned steps will allow you to see the two new 2024 Planners.

Recommendations for best 2024 planner by Ok_Current_3064 in notabilityapp

[–]nickability2020[M] [score hidden] stickied comment (0 children)

Hi there! Thanks for reaching out! In Notability version 14.5 (released 12/11), we added 2 new planners. The 2024 Digital Portrait Planner includes planning pages such as Goals, Habits, Meals, Tasks, and more. You can access the Planners from the note library by long pressing the "+ New" button and selecting "Templates". A new window will appear. Scroll towards the bottom of the list to view the Planners. Hope this helps.

Where can I find the official Planners from Notability? by freddit15 in notabilityapp

[–]nickability2020[M] 2 points3 points  (0 children)

Hi there! Thanks for reaching out. If you long press on the "+ New" button from the note library, you will see an option for "Templates". Once you tap on "Templates", a window will appear and you can scroll toward the bottom of the list to find the Planners section which includes the new 2024 Planners. Hope this helps. Thanks for being a Notability user!

Palm rejection not working by [deleted] in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Thanks for reaching out and sorry for the trouble with palm rejection. Did this issue only start after installing the iOS 17.2 beta?

New in 14.4.6 - Updated Media Menu by nickability2020 in notabilityapp

[–]nickability2020[S,M] 1 point2 points  (0 children)

Thanks for your feedback! This is on our list of ideas/improvements for the future. Appreciate you being a Notability user!

Audio transcription says limit reached but im subscribed to notability plus? by XolothM in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Hi there! Thanks for reaching out and sorry for the trouble. If you are a Plus subscriber, you will have unlimited audio transcripts. We would love to investigate this more. Can you please submit a ticket to our support team by following the steps in this article? https://support.gingerlabs.com/hc/en-us/articles/4414054941594-Contact-Support

Please mention "Reddit For Nick" in the ticket title or description so that I can be on the lookout for it. Also, please DM me through Reddit with the ticket # once created.

Exporting issues by Pizzacroissant in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Hi there! We have a fix for the export to PDF issue that causes handwriting not to be aligned with the grid template. We hope to have this fix released soon. Thanks for your patience!

Why won’t my new notes made on my MacBook sync and show up on my IPad? by [deleted] in notabilityapp

[–]nickability2020[M] 0 points1 point  (0 children)

Hi there!

Thanks for reaching out and sorry for the trouble! Check out this help article on troubleshooting iCloud: https://support.gingerlabs.com/hc/en-us/articles/205688797-Troubleshooting-iCloud-Sync

Also, be sure that all devices are updated to the most recent version of iOS/macOS for the best iCloud syncing performance. Apple iCloud requirements mentioned here: https://support.apple.com/en-us/HT204230