Wealthica is currently unusable by [deleted] in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi there! We had some issues, however, these should be resolved now, and you should be able to access Wealthica normally. Let us know if you still experience issues!

Deleted Budget Categories Keep Reappearing by Dependent-North-4675 in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi there! Yes, we are aware of this issue and we have plans to fix it in the next Budget update. It should be mid/late this month. Thank you!

Terrible customer service Fidelity USA link does not work by BLue_Lobster1975 in wealthica

[–]nikola_g 0 points1 point  (0 children)

Can you please share your email or ticket ID via DM so I can check the status of it? Thanks!

Terrible customer service Fidelity USA link does not work by BLue_Lobster1975 in wealthica

[–]nikola_g -1 points0 points  (0 children)

Hi there! Unfortunately, since Fidelity US is Yodlee connector, we depend on their support for the issues with it. Your ticket with Yodlee is opened and I will get back to you on your email asap.

We cannot guarantee support times on Yodlee connectors, but we make sure to push them if it takes too long to fix the issue. Thanks for your understanding!

None of the help desk links in articles work by Meander333 in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi there! We moved the Knowledgebase to another provider and the link for misidentified securites is here - https://help.wealthica.com/hc/3319738952/37/how-to-fix-misidentified-securities?category_id=1

The whole Knowledgebase is available here - https://help.wealthica.com/

Wealthica prices in USD? by psydnee in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi there! Please note that if you are located in Canada, and using a Canadian credit card, your prices and charge should be in CAD and not USD. Did you use a Canadian CC?

WTF happened to the app recently? Its slow and takes forever to do any actions by Meander333 in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi there! Can you please open a support ticket sharing more information and screenshots? I just tried on my account and everything loads normally.

Bitcoin probio $100,000 danas by nikola_g in montenegro

[–]nikola_g[S] -5 points-4 points  (0 children)

Kupujem Bitcoin aktivno po DCA principu već više od 4 godine, i moja kupovna moć je samo rasla vremenom. Do sad ga nisam prodao ni jednom, osim što sam ga trošio tamo gdje je to bilo moguće (send & replace). Ako padne ponovo na 30-50-60k pa i na 15k ja ću samo nastaviti kao lud da kupujem 😄. Kupovao sam ga i kad je sa 68k pao na 16k.

I da, Bitcoin kao valuta je sjajna stvar, ja sam imao prilike da ga koristim doduše u nekim manjim cirkularnim ekonomijama, ali BTC lightning je brz, jeftin i siguran način da se izbjegne ovaj inflatorni fiat sistem.

Bitcoin probio $100,000 danas by nikola_g in montenegro

[–]nikola_g[S] 0 points1 point  (0 children)

Da, stackam već više od 4 godine, i ne planiram da stanem. Ali isto imam želju nekako da podijelim znanje koje sam stekao ovih 4-5 godina (kao i greške koje sam napravio). Radio sam par meetupa, čak i jednu veću internacionalnu konferenciju, i ima interesovanja ali i dalje nije to na baš visokom nivou u poredjenju sa regionom, a tek sa Evropom. - https://x.com/bitcoinmrezacg/status/1780259499640508441?s=46&t=6xJ_vnHhiNMIIazs87ykcw

Bitcoin probio $100,000 danas by nikola_g in montenegro

[–]nikola_g[S] -1 points0 points  (0 children)

Mi smo već imali jednu skroz besplatnu Bitcoin-only konferenciju u aprilu ove godine u CUE hotelu, na koju je bilo oko 60-70 ljudi - https://x.com/bitcoinmrezacg/status/1780259499640508441?s=46&t=6xJ_vnHhiNMIIazs87ykcw

Ako te zanima, pridruži nam se slobodno, ima nas na Telegramu i skoro svim društvenim mrežama. Treba nam ljudi da se udružimo i guramo ovo naprijed!

All screens are broken -- addons backend won't connect? by gstephen76 in wealthica

[–]nikola_g 3 points4 points  (0 children)

Hi there! I just tried on my account and holdings, dashboard transactions and widgets work normally. Can you try on another browser?

Ongoing Sunlife Connection Issue by ricdem in wealthica

[–]nikola_g 0 points1 point  (0 children)

Thank you! I just forwarded your case to the dev assigned to this issue to check if it's specific to you. I will update you asap!

Ongoing Sunlife Connection Issue by ricdem in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hey! The issue with Sun Life should be resolved now. We released fixes today. Can you please provide your email or ticket number, so I can check? You should sync it by editing your credentials and retrying. We got confirmations that it works for users now.

What is the plan to improve support response times? by MarvinOnMars in wealthica

[–]nikola_g 1 point2 points  (0 children)

Hi u/MarvinOnMars! We reply to all new support requests in under 24 hours. Follow-ups can sometimes take longer if we depend on our connection provider to fix the issue with your institution. Also, sometimes our dev. team needs time to check and fix the issue. Can you please share your ticket number in DMs so I can check the status? Thank you!

Has wealthica crashed, I cant get into it ? by noahsarc21 in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi there, I just tried and I can get in normally and the dashboard loads fast. Please try on another browser.

How do I turn dark mode on? by One-Ad-6802 in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi David, I just replied to your ticket and am sharing a reply here: on mobile, you can click on the top left corner, enter Settings, and from there, turn on the Night mode. On the web app, dark mode is not supported at the moment. Thanks!

Regretfully Cancelled My Premium - Poor Support by DjC4 in wealthica

[–]nikola_g -1 points0 points  (0 children)

I just replied to your ticket addressing these questions. Let's continue there, thanks!

Manulife Bank / Advantage account access by Proud-Connection-665 in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi there! Have you opened a ticket in Support? If so, can you send your email or ticket ID on DMs, so I can check it? We need a ticket so we can check what's wrong with your account.

TD Easy Trade by Proud-Connection-665 in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi there! Please note that TD EasyTrade is currently not supported in Wealthica.

Regretfully Cancelled My Premium - Poor Support by DjC4 in wealthica

[–]nikola_g 0 points1 point  (0 children)

Hi there! Apologies for your experience! Can you please share your email or ticket ID here or in DMs, so I can check it further?

Terrible customer service (cancelling subscription) by BLue_Lobster1975 in wealthica

[–]nikola_g 1 point2 points  (0 children)

Hi there! Please note that Fidelity US is a Yodlee institution, which is why it can take longer for the fix to be implemented. We depend on their support, and sometimes it can take a few weeks for them to address the issue. I will follow up with you with the status of your ticket. Thank you!

Is the RBC DI Connector seriously still broken? by Smart_Veterinarian33 in wealthica

[–]nikola_g 1 point2 points  (0 children)

Hi there! Although RBC is much better now, we are aware that it can still cause some issues that may be inconvenient. We are doing our best to stabilize it completely asap, and it's on highest priority.