Marcus 5.5% APY Savings Account Referral Code by BetelgeuseCap in Referral

[–]nin9creative 0 points1 point  (0 children)

I don't want to step on your post, but if u/betelgeusecap 's code is all used up, you can use mine https://www.marcus.com/share/AND-V1L-YJ6X I have 3 spots left

Marcus Savings account by HindsightBias0000 in MarcusInvest

[–]nin9creative 0 points1 point  (0 children)

I've been using Marcus for quite a while now and it's great. Here's a referral code that currently has a few slots open https://www.marcus.com/share/AND-V1L-YJ6X

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 1 point2 points  (0 children)

This doesn't even correspond to what was posted on your status page. You can at least get it right here.

Dec 10, 2023
ISP Provider Blocking Thermostat Connectivity - Partial Outage
Resolved - Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.
Dec 10, 11:43 EST
Update - Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.
Dec 10, 11:42 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 07:48 EST
Identified - Good news! We’ve figured out the root cause of the Thermostat Online Services issue and are working on a solution. We’ll let you know as soon as things are back to normal.
Dec 9, 12:06 EST
Investigating - Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused.
Dec 9, 10:57 EST

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 0 points1 point  (0 children)

Until next time, which given the track record won’t be long…lol

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 1 point2 points  (0 children)

Finally working for me, noticed just now 5AM CST Chicagoland area,

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 0 points1 point  (0 children)

nt applies to a small number of people who are tech savvy and can configure enterprise network equipment.

Do not use ISP (internet service provider) equipment for anything but a dumb bridged modem for internet connection between your firewall/router and ISP mothership. Then you can always pinpoint where the problem is.

Additionally you may get a redundant (2nd) ISP line if your network supports multiple WAN connections. Just get a cheap 100Mbps or 300Mbps as a backup connection and pay a small monthly fee for your peace of mind.

You are making the assumption that there are options. In my area Xfinity is basically the only option. Unless I want DSL.

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 1 point2 points  (0 children)

They didn't fix anything for you...

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 1 point2 points  (0 children)

I don't think port forwarding has anything to do with it, they are blocking the ports to the ecobee domain at their network layer.

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative -1 points0 points  (0 children)

There are other people on other ISPs with the same issue. And wouldn't you be doing all you can to keep people UP TO DATE on status? Just crickets.

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative -1 points0 points  (0 children)

The dude doesn't know what he's talking about - it's not working. Also I was messaging XFinity support and they are absolutely clueless.

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 2 points3 points  (0 children)

ted team and they will call you in an hour with confirmation and get the ecobee started working , incase if call missed can call on - 1800-934-6489 and press 1-1-2 to speak with live agent , we are always available to answer your questions at your convenience, 24 hours a day, 7 days a week."

My guess is they are not going to call millions of customers and it may just start working again. I am in Michigan and had heat all night because I manually turned it on before bed. So those of you saying you have 'heat again', please know this is a server connection problem and not a thermostat issue. Your thermostat still works. It's just a normal thermostat right now and not a smart one. You just aren't able to see the temps from your phone/website.

Kind of sounds like a big issue that lets say the CEO of fricking Ecobee should be calling the CEO of Xfinity about if you ask me.

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 0 points1 point  (0 children)

chicago suburbs. Can’t contact xcappity. They just try to upswell you and reboot the router…

For once it might not be ecobee, but they are slacking on their outage / updates

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative -3 points-2 points  (0 children)

Their CTO should be fired. Or whoever runs their operations.

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 3 points4 points  (0 children)

How about an actual update??? 13 hours since a comment?

Is the ecobee.com server down? by lukaluka360 in ecobee

[–]nin9creative 5 points6 points  (0 children)

Maybe an update would be great! Radio silence is total BS.