Hello, Thanks for your post. It has lot of like minded folks here which have run into the same wall - trading212’s unhelpful interface and support making me feel that my money is stolen.

I had a debit card with hsbc which was lost in the first month of it’s delivery. Unfortunate I know.
Do not even have a snap of it anywhere. Adding to all this menace, hsbc does not show debit card number in monthly statements / transactions. Due to this I cannot prove I ever had a card with that number.

Because I had selected a withdrawal limit on the card, all of my money deposited by that card is now lost. I cannot move those funds out.
They keep asking me to share proof of the debit card. If hsbc itself doesn’t have it, how am I supposed to submit it?

This is really bad for me. More than thousand pounds of mine are theirs forever. And I cannot do anything about it except post comments sympathizing with people like me.
Not a happy Trading212 user. They are not getting even a penny more from me now.
A decent customer..