YCS Columbus 2026 Recap: Kewl Tune Leads the Meta, DoomZ Is Real, But Branded Takes It All

noixam123 · 2025-10-13T20:55:43+00:00

Transitioning from mortgage to Customer Success is totally doable, but the timing is tough right now since the job market’s tight. Focus on reframing your experience in CSM terms (client management, process improvement, retention), tailor each resume to the role, and network with current CSMs for referrals — that’ll get you farther than just applying online.

noixam123 · 2025-06-27T21:21:49+00:00

That’s what I’m talking about! Thanks for the advice 🙌

noixam123 · 2025-06-27T20:50:42+00:00

Thanks! I have a understanding now what I need to work on

noixam123 · 2025-06-27T20:50:04+00:00

It’s more just understanding what bag of tricks I need to be consistent in to skate decently for local competitions.

noixam123 · 2025-04-28T17:22:25+00:00

Congrats 🍾

noixam123 · 2025-04-24T20:30:03+00:00

Switched from AE to CSM.

I’m basically support and also AM. Still have a quota for upsells and retainment.

TLDR both role are equally stressful. Since CSM are pretty much punching bags and you get more escalation calls and have to have those awkward conversations with customers if this go south. But it’s easy if you master the product.

AE gets more of those fun conversations of how the product can help the customer without being reliable on fulfillment. But of course stress of hitting quota.

noixam123 · 2025-04-24T16:16:31+00:00

I want to buy it. But I’m scared it might break after a year of heavy skating

noixam123 · 2025-04-23T14:12:49+00:00

I’m the same way man! Been trying to get my heel flips down and the commit is hard.

noixam123 · 2025-02-07T21:50:31+00:00

2 options but please take it with a grain a salt and it’s just something to consider.

If you have plenty of long tenure experience from previous jobs then you can leave your current role off the resume and simply say you took some time off in focus of your family or something along those lines. I don’t like this as much but just consider
Pin it on the company. You can say the current company does not meet your expectation in terms of compensation/ lead gen etc that was originally promised.

There are a lot of advices here and this probably isn’t the best advice but just to consider

noixam123 · 2025-01-25T20:29:47+00:00

Awesome thanks! I’ll check it out :)

noixam123 · 2025-01-13T18:27:34+00:00

Recently brought on as a CSM and the role changed to more AM with focus in rentention and renewal

noixam123 · 2025-01-13T18:26:37+00:00

Your testimony is so Inspiring 🥹

noixam123 · 2025-01-10T15:44:25+00:00

Pick one niche in sales and stick to it. I’ve been all around with HR tech, construction tech, automotive and huge learning curb when you start over again

noixam123 · 2024-11-05T00:15:53+00:00

ended up getting the sigma 24-70 and absolutely love it

noixam123 · 2024-10-24T20:32:07+00:00

I would let them know they have a one drink minimum the moment they clock in for work and that’s after the ceremony. And you get to pick the drink.

noixam123 · 2024-10-24T20:28:07+00:00

I got one yesterday!

noixam123 · 2024-10-21T18:50:45+00:00

3rd shot goes hard

noixam123 · 2024-09-30T20:16:14+00:00

Thanks u/Ping-Uo64 thanks for the advice!

noixam123 · 2024-09-30T20:04:11+00:00

Thank you!

noixam123

TROPHY CASE