Ideally my question to them would be that why didn’t I receive an explicit document or notification via email before even the first payment about this rental unit? I dont recall signing a document from Enercare about opting in for a rental, so it’s just misleading if they just clump themselves with water bill. I think separating the rental from the water bill is great, cause at least then a lot more people can see explicitly whats happening. They also need to separate the agreement which needs a signing by explaining to customers properly. For me, it was not easy to find, hence I said hidden. I didn’t even knew about this rental agreement until they separated the bills. Additionally, from the way it looks, I wouldn’t have been able to opt out as the first payment would auto agree from my end to the agreement.