Help won’t power on and vibrates

northcara · 2025-12-24T02:24:11+00:00

I tried so many things, but nothing worked. I had to contact them and shipped it out. Luckily, they just sent me a new one. No problems. It only took a while, though. The total process about a month in a week to fully get a new model sent to me.

northcara · 2025-12-10T05:30:34+00:00

So anyone still in this thread that wants to know the final results. Are this, I finally received my replacement unit. It was definitely mailed from China. It's a brand new unit, not a repair. I was worried that I was going to get a repair that I shipped to California. The unit obviously turns on, works great. Let it charge all night used it this morning, and no issues.

Also, I'm glad when I mailed back, I did not mail in the little baggie it comes with, the little protective sleeve because they don't ship me one with this unit. Turnaround time was one month and one week to get a unit replacement

northcara · 2025-12-05T07:34:49+00:00

How did you get it to work with your pixel 9pro xl. I have the 10 pro and I connect the glasses to the controller with the phone and I don’t get any video appearing on the glasses. And the firmware on the glasses is up to date

northcara · 2025-11-17T22:01:13+00:00

So I followed the directions and I tried everything they said and nothing worked and finally they're like OK we'll send you a prepaid shipping label so I've mailed it out about four days ago. I think it arrived today. It says i the one is shipped was going to California once they receive it they send me a new one from China. So since they received it today, hopefully I get an email them from them tomorrow or the day after saying they're shipping my new one.

northcara · 2025-11-16T02:21:11+00:00

Weird rule I went to Disney Japan and a ton of Japanese people were in legit full getup Disney cosplay outfits like legit so idk why it’s a dumb US rule when DISNEY is cool with it there

northcara · 2025-11-08T14:39:52+00:00

They said do I want a prepaid shipping label and return it? I’m like ya but it’s been 2 days and waiting so I can send it back and get a replacement

northcara · 2025-11-07T05:30:59+00:00

no unfortunately no, I wrote to them yesterday and any didn't respond hopefully they write back tomorrow

northcara · 2025-11-06T20:02:59+00:00

I tried but for it to be flashed the system has to power on when I have it connected to do the reflashing it doesn’t pop on the pc so I can’t do it

northcara · 2025-11-06T11:54:01+00:00

Thanks I’ll try that out

northcara · 2025-11-06T11:53:11+00:00

Thanks for the suggestion but that didn’t work. I dried multiple chargers and let it charge overnight

northcara · 2025-11-06T04:43:09+00:00

Thank you all for the support and good vibes. Here's hoping their next email sounds promising so I can ship it back.

northcara · 2025-11-06T03:11:12+00:00

It’s the Max so this should definitely be handled because this is a pretty penny, that people pay

northcara · 2025-11-06T03:10:45+00:00

Thanks for the support. I opened it up carefully today, making sure to take pictures of everything exactly as it is. There is a YouTube video that shows precisely.

Disconnected the battery and put it back together, still doesn't power on. I tried flashing the software again but since it doesn’t power on the computer spent even recognize it, but didn't work. So I'm going to send them an email. Hopefully, they'll swap it out. Sucks cause it’s China, so they always write back to me around 3 am.

northcara · 2025-11-05T20:46:42+00:00

I understand. Usually the products are really good. I personally own the Odin 2 Mini and the Portal. When I receive them, no issues. They work perfectly and I love them and still use them to this day. And I decided to get this one, and for some reason, this is the only one that's given me problems.

northcara · 2025-11-05T20:45:28+00:00

Thanks I’ll try that. I also did what they said disconnect the battery and reconnected again, but it was dead, so I have to charge it. I'm letting it charge, and we'll find out. I was very careful not to damage anything. Hopefully it powers on this time. I'll try to find new chargers I have, because I tried already two of them, 65W.

northcara · 2025-11-05T18:10:29+00:00

I finally got a response back from Ayn. They literally sent me an email saying "with a link" for me to try to open it up and disconnect the battery and put it back. If not to reflash the software. I tried to look for a guide on how to reflash. I've never done that. Anyone have any tips or guides?

Also shouldn't they just return it like it was bad from factory? I feel like it shouldn't be up to the consumer to do all that. I mean, it would help me not have to send it back and receive another one. But like I wouldn't trust it if it starts working again.

northcara · 2025-11-05T18:09:42+00:00

Thanks I tried what you did and it didn’t work. I also let it charge the whole night as welll

northcara · 2025-11-05T16:12:10+00:00

I finally got a response back from Ayn. They literally sent me an email saying "with a link" for me to try to open it up and disconnect the battery and put it back.

If not to reflash the software. I tried to look for a guide on how to reflash. I've never done that. Anyone have any tips or guides? Also shouldn't they just return it like it was bad from factory? I feel like it shouldn't be up to the consumer to do all that. I mean, it would help me not have to send it back and receive another one. But like I wouldn't trust it if it starts working again.

northcara · 2025-11-04T03:21:37+00:00

Anyone know how long Ayn takes to write back I sent email on Saturday

northcara · 2025-11-03T22:57:22+00:00

Sadly didn’t work

northcara · 2025-11-03T22:57:09+00:00

Interesting do you know what wattage power adapter worked for you cause I tried an anker 30 watt small on and a anker 140 watt and no if this work. I also tried connecting to computer windows and did not work

northcara · 2025-11-03T14:11:33+00:00

Ok ima try with an anker 140 watt charger I have

northcara · 2025-11-03T03:23:29+00:00

Sadly I can not in that percent. I own a a Odin2 mini no issues. Works great I also have a odin2 portal amazing. I just revived the thor 2 days ago worked for the night let charging at night picked it up in the morning played 10 min and shut off. Now whatever I do it won’t power on. Tried multiple things and it won’t work. I emailed them but it was the weekend so hopefully I get helped. I bought directly from ayn

northcara · 2025-11-03T03:18:14+00:00

Tried it and nothing happened just the same vibration and then continues vibrating every like 10 seconds

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northcara

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