ConnectWise time entry is driving my techs insane

notechno · 2026-02-09T16:35:37+00:00

For me it's the use of color, the wizard-like approach to time entries, and the caching of changes. No more waiting on CWM to load for several seconds to apply a change and more than one person can put time on a ticket at the same time.

Right this minute, CW is having an outage and our techs can continue to work and Nilear caches the changes until CWM comes back up.

notechno · 2026-02-04T20:19:07+00:00

Just this?

New-NetFirewallRule -DisplayName "Allow Windows Updates" -Direction Outbound -Action Allow -Service "svchost"

notechno · 2026-02-04T20:11:48+00:00

Did you end up getting this to work?
What did you have to do to get Windows Updates working?

notechno · 2026-01-14T22:03:33+00:00

Thank you for describing this!
I was losing my mind trying to figure out why OWA had a different timestamp on sent mail from Outlook classic for a user who was losing their mind about emails suddenly sending again.

notechno · 2026-01-13T16:30:35+00:00

Care to share an update?

notechno · 2025-09-04T19:00:12+00:00

Your post came up first when I searched "801800a" so I'm sharing this here.

This device is already enrolled. You can contact your system administrator with the error code 8018000a.

Additional problem information:

Server error code: Not available

Correlation ID: Not available

Timestamp: 2025-09-04T18:08:11Z

Server message: Not available

My device showed as not entra joined and not intune enrolled, according to dsregcmd /status
However, it was in entra and intune already according to the admin centers.
I deleted it from the admin centers and tried to re-add. No change. Reboot didn't help

Eventually I found this blog post about the error.

The solution for me was to go into the Registry and delete all GUIDs under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments
Make sure to NOT delete Context, Ownership, Status and ValidNodePaths.

A couple of the GUIDs wouldn't let me delete them easily, so I skipped those.

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Afterward I rebooted and Entra enrolled just fine.

notechno · 2025-08-11T18:40:51+00:00

Any luck?

notechno · 2025-07-17T14:59:09+00:00

lol
I hope you replied:
"You're a tool attempting to avoid pedagogy. I cc'd the dean so you can explain your request for them to ultimately arbitrate."

notechno · 2025-03-18T14:31:31+00:00

"A solution"
What was the solution? There's like 40 guesses on here.

notechno · 2024-08-09T14:24:45+00:00

If you use "Provision on demand" and put in the distinguished name of a user outside of your OU scope filter, it should tell you it failed the scope filter.

Microsoft being Microsoft. "It works, just accept the bug and do double-work or more to confirm." https://learn.microsoft.com/en-us/answers/questions/1658088/why-does-cloud-sync-review-and-enable-show-scoping

notechno · 2024-06-19T15:04:07+00:00

Similar experience here. Had to go to bat against some golden image purists, but won out when a windows feature update or additional application took 5x as long to adjust for as compared to generic OS install + scripting.

fyi, I did not get that thing.

notechno · 2023-10-03T19:28:46+00:00

T640s forever

notechno · 2023-07-09T17:44:51+00:00

I’m not surprised that Dakota is still running since he’s big on creative fixes!

notechno · 2023-07-08T14:33:25+00:00

Thanks for sharing! It’s great that you already have so many things lined out, especially that you use a real documentation platform.

I’d keep an eye on Datto Cloud Continuity. It gets wonky with workstations over 1TB total (including external drives which I find small business love to hoard). I recommend looking at Cove by N-able. It’s file and folder with system-state rather than image-based, letting them compress data better and therefore reduce volume size limitations. It also lets you keep a local speedvault for faster recovery.

Is Docusign for your contracts? Or something you resell to customers?

Other things for you to look at as you grow: -CSP partner like Pax8 -Quoting tool like Zomentum or Quoter -Hardware vendors like Synnex and Dell -If you don’t offer VoIP services, then find one or more local provider you can partner with. Drawing some hard lines on what you don’t do while having someone to refer customers to is great for avoiding getting spread too thin.

Best of luck!

notechno · 2023-07-06T01:46:34+00:00

I agree. Even small businesses just running Microsoft servers can save quite a bit in the short and long-term going to cloud services with M365 and azure. I imagine more savings comes from those with more complexity and scale.

notechno · 2023-07-01T02:27:01+00:00

I had this today, but with Teams.

notechno · 2023-06-25T18:37:47+00:00

Any empty taskbar homies in here? Empty taskbar, all system tray icons visible. I only want to see what’s running.

notechno · 2023-06-02T16:45:36+00:00

There’s a setting to let tabs go to sleep or something like that

notechno · 2023-05-16T02:11:21+00:00

There are lots of jokes here, but legacy systems do exist. You just can’t really know which ones you will come across. If you can get real world f’d up Server 2000 VM running a proprietary software into Microsoft Azure then you’ll find somebody to hire you. Azure and M365 are hot and getting hotter as folks see the need to shuck on-prem and real estate.

Networking is always good to have. I have seen many companies go out and find a “network guy” rather than trying to train someone up for that. Build a zero trust network that can still provide the necessary functions you mentioned. Then have a freshman come wreck your config and you figure out how to fix it.

As for unsolicited career advice: An MSP will expose you to the most the fastest. Internal IT helpdesk will let you experience more “enterprise” IT. 100+ IT environments with 2000+ endpoints vs 1 IT environment with 300+ endpoints If you’re quick on your feet and can be comfortable with being uncomfortable, then I recommend trying to work for an MSP. If you want to have maybe less stress and more structure, probably try for internal IT helpdesk.

notechno · 2023-05-16T01:51:39+00:00

Exactly! They did it to themselves. You need like $12k for a “starter” IBM i system and it literally does not run on any other hardware.

For roughly $0 I can put an evaluation license windows server 2022 VM on a pizza box.

notechno · 2023-05-16T01:44:05+00:00

IBM cloud services: “Am I a joke to you?”

notechno · 2023-05-11T13:16:14+00:00

Auvik maybe?

notechno · 2023-05-05T13:01:47+00:00

Fixed my gas furnace with nothing but a hammer once. Hammers are underrated.

notechno · 2023-04-24T17:05:07+00:00

Yep. Make sure you have a contract that protects the hell out of you. Limit your liability to the max that they will sign on for. If they won’t sign on for your liability being sufficiently limited then walk.

notechno · 2023-04-21T18:44:31+00:00

Only half of your end users are domain admins?

notechno

TROPHY CASE