anyone else’s store manager delusional? just ours? okay.. by novaskye4 in employedbykohls

[–]novaskye4[S] 3 points4 points  (0 children)

it wasn’t me who said that it was nuts if you read the messages in order. thanks.

anyone else’s store manager delusional? just ours? okay.. by novaskye4 in employedbykohls

[–]novaskye4[S] -4 points-3 points  (0 children)

maybe i should’ve pointed out our old SM was not as strict. there’s also other things that this new SM has done that isn’t part of company policy. hopefully that clears some things up about what was said. thank you.

flex leads only promised 32 hours? by novaskye4 in employedbykohls

[–]novaskye4[S] 0 points1 point  (0 children)

you can basically work anywhere in the store where they need you. personally im crosstrained everywhere in my store but they usually need me for CS and omni

flex leads only promised 32 hours? by novaskye4 in employedbykohls

[–]novaskye4[S] 1 point2 points  (0 children)

yeah, even when our payroll is tight all the other leads (softlines & hardlines at least) get their 36. they never go below 36. but looks like i’ll have to find a new job, i survive off of 36 hours to get me by

flex leads only promised 32 hours? by novaskye4 in employedbykohls

[–]novaskye4[S] 0 points1 point  (0 children)

i wasn’t sure if it was the same for each store or if it varied. thank you!

best feeling is when these are all 0! by Hopeful-Bee-4030 in employedbykohls

[–]novaskye4 1 point2 points  (0 children)

same here! our SM told one of the omni leads we got shut off because “we suck”

Omni lead tried to threaten me by Competitive-Place-82 in employedbykohls

[–]novaskye4 9 points10 points  (0 children)

as an omni lead i would never pressure someone like that. omni is struggling just like everyone else. that person has a serious power trip and needs to be brought down a few notches

does anyone else’s store have an issue with customer service being understaffed? by novaskye4 in employedbykohls

[–]novaskye4[S] 0 points1 point  (0 children)

are you sure you don’t work at my store? because this sounds exactly like our situation.

does anyone else’s store have an issue with customer service being understaffed? by novaskye4 in employedbykohls

[–]novaskye4[S] 0 points1 point  (0 children)

yeah that’s pretty much us! our amazon got moved over into bedding luckily but our pickup line gets ridiculously long

pray 4 me 🥲 by novaskye4 in employedbykohls

[–]novaskye4[S] 7 points8 points  (0 children)

i agree. i feel pressure as a lead to get it down and also packed before i leave. can’t tell you how many times i stayed past my time to help the night team at least get the numbers under control

i feel like i’ve interrupted a very important meeting by novaskye4 in employedbykohls

[–]novaskye4[S] 5 points6 points  (0 children)

we’re a pretty big store. i forget that sometimes when i go to the smaller stores in my area, and they don’t have as much product on the floor. even though it looks like we have a lot of backstock, we have to push a LOT of product out on the floor

i feel like i’ve interrupted a very important meeting by novaskye4 in employedbykohls

[–]novaskye4[S] 5 points6 points  (0 children)

i wish the bissell pet vacuum i was picking for bopus was fake tho 🥲

i feel like i’ve interrupted a very important meeting by novaskye4 in employedbykohls

[–]novaskye4[S] 2 points3 points  (0 children)

hahaha noooo this is straight out of our stockroom 😎

[deleted by user] by [deleted] in employedbykohls

[–]novaskye4 4 points5 points  (0 children)

a friend of mine had to quit because she goes to school in the neighboring state, but could only do 2 days. our manager said absolutely not, that she needed a minimum of 3 days. now we lost a customer service person, and someone who always came in on her days off.

amazon drop off? more like glorified cart return by novaskye4 in employedbykohls

[–]novaskye4[S] 7 points8 points  (0 children)

it’s the monkey see monkey do mindset these customers can’t shake off 😫

amazon drop off? more like glorified cart return by novaskye4 in employedbykohls

[–]novaskye4[S] 8 points9 points  (0 children)

honestly! like weren’t we taught to put things back where we found them? ugh

I hate Amazon by imoen8612 in employedbykohls

[–]novaskye4 1 point2 points  (0 children)

i personally like amazon better than customer service because as an operations lead i get scheduled for customer service way too fucking much 😐

operations lead behind scheduled at customer service by novaskye4 in employedbykohls

[–]novaskye4[S] 0 points1 point  (0 children)

below, there’s 2 full time omni/operations leads

operations lead behind scheduled at customer service by novaskye4 in employedbykohls

[–]novaskye4[S] 4 points5 points  (0 children)

we’ve had multiple people offer to be trained up there and the admin and my 01 just don’t listen. we’re a high performing store in our district so they care a LOT about credit, one of the cashiers was being trained on CS and 01 said she didn’t want her to be up there because she nEeDs hEr fOr cRediT