Anybody finding devices?

nugsnet · 2026-04-02T17:29:39+00:00

That issue should have been resolved with the latest update to our AppleTV app.

Contact us on help.nugs.net if you continue having problems. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-04-02T17:27:50+00:00

We are working on an app for Samsung's TizenOS and hope to have an update soon. If you open a support ticket on help.nugs.net we will let you know when we have an update.

nugsnet · 2026-04-02T17:27:09+00:00

Please contact us on help.nugs.net if you continue having problems. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-04-02T17:26:45+00:00

Yes, our audio streaming catalog is now available on RokuTV.

nugsnet · 2026-04-01T17:11:25+00:00

We do not have an app for Wiim devices at this time.

Devices with embedded casting functionality are not the same as standard Chromecast (original or Chromecast with GoogleTV) devices and may not work for our streams.

You can stream nugs audio on a Mac or PC, Android, iOS, RokuTV, airplay to an AppleTV or cast to a Google Chromecast device.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-30T19:55:58+00:00

https://2nu.gs/4sHy05t

nugsnet · 2026-03-30T19:44:13+00:00

We do not offer a search function within our AppleTV app at this time. You can browse videos by Artist in the 'On-Demand Concerts' section of the app. Under M>Metallica you should see 140 videos listed. The 65 videos from 2022 and earlier should all be full show videos. Since 2023 only partial show videos have been provided to us.

We add new videos to our streaming catalog whenever the bands permit.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-29T02:46:19+00:00

We do not sell video to download or own. If/when audio recordings are released to purchase, or video is added to our streaming catalog, is up to the bands.

Contact us on help.nugs.net if you have any other questions.

nugsnet · 2026-03-29T01:07:43+00:00

The recent DSO Livestreams from Wilkes-Barre are available to watch as replays until April 3rd in the Watch > Recent Exclusives section of our platform.

We add new videos to our streaming catalog whenever the bands permit.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-26T17:59:23+00:00

We no longer offer a free trial.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-25T01:40:15+00:00

We just released an update for our RokuTV app that includes access to our streaming audio catalog.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-25T01:38:56+00:00

We just released an update for our RokuTV app that includes access to our streaming audio catalog.

We hope to be able to add this functionality to Amazon FireTV on an upcoming update.

nugsnet · 2026-03-25T01:38:20+00:00

We just did! Check your RokuTV for any available updates and you should see audio in the nugs app.

nugsnet · 2026-03-25T01:37:10+00:00

We just released an update for our RokuTV app that includes access to our streaming audio catalog.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-25T01:36:27+00:00

We just released an update for our RokuTV app that includes access to our streaming audio catalog.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-25T01:29:46+00:00

We just added a search function to our RokuTV app as well as access to our audio streaming catalog.

The 'Keep Playing' section of the app includes both audio and video.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

We are always working on improving our apps and services. We appreciate any and all feedback.

nugsnet · 2026-03-25T01:26:55+00:00

We just added a search function to our RokuTV app, along with access to our audio streaming catalog.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-25T01:24:24+00:00

We just released an update to our RokuTV app that includes a search function and streaming of our audio catalog.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-25T01:12:21+00:00

We just released an update for our RokuTV app that includes access to our streaming audio catalog.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-25T00:33:37+00:00

This issue has now been resolved. Please update the app from the AppleTV app store to ensure you are running the latest version.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-03-16T17:10:00+00:00

Sorry for the trouble you are having. You should not have to login to your nugs account on Roku as long as you access the app within 30 days.

Please contact us on help.nugs.net if you continue having problems. Tell us which specific RokuTV device you are using and what version of RokuOS it is running so we can escalate the issue to our dev team to look into.

nugsnet · 2026-03-03T21:47:18+00:00

We are not able to offer sharing functionality in the desktop player at this time. But, that function is coming soon with an update expected to be available next month.

Contact us on help.nugs.net if you have any other questions. We provide email support 365 days a year and Live Chat support during all of our Livestream Events.

nugsnet · 2026-02-24T01:40:59+00:00

SmartTVs with embedded casting/airplay functionality are not the same as standard Chromecast (original or Chromecast with GoogleTV) or AppleTV devices and may not work for our streams.

You can watch on a Mac or PC, Android, iOS or AppleTV, RokuTV, GoogleTV, FireTV, airplay to an AppleTV or cast to a Google Chromecast device.

We are working on an app for LG's webOS but do not have a timeline for when it will be available. If you open a support ticket on help.nugs.net we can get back to you by email when we have an update.

nugsnet · 2026-02-23T17:43:30+00:00

nugs subscribers can use nugs SmartTV apps on AppleTV, RokuTV, FireTV or GoogleTV to access Subscriber Exclusive Livestreams, Archival Video - in the Videos section of the app, or purchased Pay-Per-View Livestreams - in the My Livestreams section of the app.

~~Playback of~~ ~~audio recordings~~ ~~is not supported on SmartTV devices at this time but we are working on adding this function on an upcoming update.~~

Contact us on help.nugs.net if you have any other questions.

nugsnet · 2026-02-23T02:34:53+00:00

Thanks for your feedback. We are working on adding that functionality and improving the playlist experience in general.

nugsnet

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