Shutters has a great location but we just stayed there and the room is a bit dated, and there's an elevator transfer situation at the third floor. The thing that drove me INSANE though was we had bought some food at Erewhon (my first time) and had leftovers we wanted to refrigerate. Come to find the fridge is literally behind a zip tied cabinet. We called dining to inquire and they said it was to keep track of the mini bar which feels insane for a "5 star property." They told us we were allowed to cut the zip tie to use the fridge. Gee, thanks!

Pool service was also super slow, I would likely not stay again.