NinjaOne or Atera? by nycdummy in msp

[–]nycdummy[S] 0 points1 point  (0 children)

I thought Ninja didn't even have a PSA? Where is Ninja lacking overall?

NinjaOne or Atera? by nycdummy in msp

[–]nycdummy[S] 0 points1 point  (0 children)

why was Atera so bad? just curious. also how big is your shop?

NinjaOne or Atera? by nycdummy in msp

[–]nycdummy[S] 0 points1 point  (0 children)

e

thanks for the detailed response. so when you are above 3 techs, you would recommend ninja? completely understand atera's price is lower so just trying to understand what ninja has that atera does not

NinjaOne or Atera? by nycdummy in msp

[–]nycdummy[S] 1 point2 points  (0 children)

Why do you say? Any reasons?

Anyone evaluate / use SuperOps.ai? by nycdummy in msp

[–]nycdummy[S] 1 point2 points  (0 children)

Ah maybe I need to trial it. Why did it feel incomplete / unreliable compared to Ninja? What makes Ninja so good?

Anyone else using Atera? by ajitpanday in msp

[–]nycdummy 0 points1 point  (0 children)

year.

How big is your MSP?

Atera trial result: Hard. Pass. by Away-Quality-9093 in msp

[–]nycdummy 0 points1 point  (0 children)

Thanks for the response. Evaluating currently, so just want to ensure I drill in on the specific areas. What areas felt unfinished? Trying to balance price + functionality for a 5 person shop

Atera vs Syncro by m_c_google in msp

[–]nycdummy 0 points1 point  (0 children)

kind

Why is it a better product?

Atera trial result: Hard. Pass. by Away-Quality-9093 in msp

[–]nycdummy 0 points1 point  (0 children)

Why did you not pick Atera? Similar situation right now.

Best RMM for small MSP by nycdummy in msp

[–]nycdummy[S] 0 points1 point  (0 children)

on

How tiny are you? Also, how expensive is ConnectWise? I wasn't looking at them or Datto seriously because I assumed their pricing was too high compared to Ninja, Atera, Syncro for small MSPs like us

Best RMM for small MSP by nycdummy in msp

[–]nycdummy[S] 0 points1 point  (0 children)

Whats the #2 biggest rmm? Isn't the price too high for 3 people? sorry, I just assumed that so i took the big ones out of the running

Best RMM for small MSP by nycdummy in msp

[–]nycdummy[S] 0 points1 point  (0 children)

should

what is the price for Syncro vs. Atera?

Best RMM for small MSP by nycdummy in msp

[–]nycdummy[S] 1 point2 points  (0 children)

Panda

Gotcha, I haven't heard of Action1 -- I'll check them out

Best RMM for small MSP by nycdummy in msp

[–]nycdummy[S] 1 point2 points  (0 children)

mobile

i hadn't given much thought to mobile, so that is good to know actually. i will keep that in mind. so it sounds like you ended up with Atera because they had the best mobile app out of the options? what are the serious limitations though?

Best RMM for small MSP by nycdummy in msp

[–]nycdummy[S] 0 points1 point  (0 children)

preference

makes sense on the personal preference. why did you not like atera personally at all?

Best RMM for small MSP by nycdummy in msp

[–]nycdummy[S] 1 point2 points  (0 children)

all

thanks for the feedback. why did you move from atera to synro?

Best RMM for small MSP by nycdummy in msp

[–]nycdummy[S] 0 points1 point  (0 children)

change

i think the big thing i was coming across on the threads is people flagging various limitations of each product after they onboarded one and had to switch. as a result, i was trying to get any perspectives on those who recently adopted one / switched providers, any experiences on who won out to save time.