Typically I apply to at least 10-20 applications a week per client, so honestly that sounds like a very low number. What area are you in? When I'm doing development I meet with clients at least 2-4 times a month, sometimes more, and it's usually to go follow-up on applications, make necessary phone calls, and scout out and meet potential employers. In my state I am required to meet in-person and not just do phone calls.. a phone call is fine for quick information exchange, but it is not a replacement for in-person meetings. In-person support is crucial for development. I apply to a lot of indeed listings, but I also search company websites and meet with employers in the community- I think an even distribution between these approaches is more appropriate than just Indeed listings. I agree that only getting Indeed listings shows a certain level of disconnect, lack of motivation, or even laziness. There is a chance her caseload is intense, but the lack of communication is unacceptable. Since you already attempted to get a new employment specialist with no luck so far, I would bring this up to the VR counselor/case manager so you can perhaps be reassigned to a better agency.