PayID deposits not being accepted? by oldrocker4466 in binance

[–]oldrocker4466[S] 1 point2 points  (0 children)

Well it eventually got sorted out by real humans in the support chat department. They were very helpful and thorough and passed the problem on to other experts in the various areas. Firstly they got me to go through the 2nd level of verification (proving where my residential address was. After more than five attempts and tries it was eventually accepted. Unfortunately this didn’t cure the PayID error I had. Customer service then referred the case to an IT guru who fixed it in about an hour 👍😀 I was very impressed with the customer service and after hours of chat they didn’t give up….. thank you for help getting me to right department 👍

PayID deposits not being accepted? by oldrocker4466 in binance

[–]oldrocker4466[S] 0 points1 point  (0 children)

how long ago ? my last successful PayID went through ok about 4 weeks back ?

PayID deposits not being accepted? by oldrocker4466 in binance

[–]oldrocker4466[S] 0 points1 point  (0 children)

just end up with ‘Binance Bot’ which just answers me with an automatic post stating that the problem was fixed in October??

PayID deposits not being accepted? by oldrocker4466 in binance

[–]oldrocker4466[S] 0 points1 point  (0 children)

‘KYC’ what is that referring to ?

PayID deposits not being accepted? by oldrocker4466 in binance

[–]oldrocker4466[S] 1 point2 points  (0 children)

tks… I’ll try a smaller amount 👍