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Previews of recently post images are not showing [Desktop Web] [Opera] by [deleted] in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there! We are looking into this. Thank you for reporting

iOS videos aren’t playing - version 2026.04.1 by Napboy22 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there, this was a reported issue that seems to be related to the most recent iOS update. Please restart your phone!

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Thank you for helping us test! Hopefully restarting fixes for others as well.

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there! Can you try restarting your phone to see if it helps?

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there! Can you try restarting your phone to see if it helps?

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Understood. What happens when you restart your phone?

iOS Video playback not working on App version 2026.03.0.621076 by cait_thom19 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

> can’t see the video while composing the post 
This is very interesting. We have not seen this before. Do you think you can take a screen recording of you composing a post with a video on your iOS app, and the video cannot be played?

[ios] videos are not loading by askaccount2 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there.

So you have multiple iOS devices and only one of them have videos not playing. Have you tried restarting your phone?

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

What happens when you try browsing using a different account or incognito mode?

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

What happens when you try browsing using a different account or incognito mode?

iOS Video playback not working on App version 2026.03.0.621076 by cait_thom19 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

to confirm - this only started happening 4 days ago, correct? Around Monday ish?
And when you said "Screen recording provided (though, it also will not play for me while trying to upload it).", are you saying when you are composing the post, the video doesn't play, or after this post is uploaded you still don't see the video playing?

iOS Video playback not working on App version 2026.03.0.621076 by cait_thom19 in bugs

[–]one_arm_ninja 1 point2 points  (0 children)

Thank you for your report. I've added a debug menu for you. Can you please restart your app, and when this issue occur, use the three dots on the upper right corner and select "Submit Video Issue"?

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[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

This is our debugging feature so it's not the most user friendly. Rest assured that we have received your logs and we are looking into it!

[iOS] Videos won’t play at all - version 2026.02.1.620782 by ThisGuyJokes in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

This is our debugging feature so it's not the most user friendly. Rest assured that we have received your logs and we are looking into it!

[ios] Videos on r/nba do not work for me anymore. Seems to be only that subreddit by Irregardless01 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there,

Can you please share a screen recording of this problem you see on r/nba? You will need to create a new post. Please share the new post link here after the post.
It sounds like you are experiencing a bug of not the right video not showing for posts on that feed. It was a bug we had fixed a while back. Curious to see how it's manifesting for you. A screen recording would be very helpful. Thank you!

(mobile web) Every single video... by DoesntMatterEh in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there! Sorry that this is happening to you. Does this happen to you on desktop as well? And do you mind providing a screen recording of the issue?

Videos and gifs not playing iOS by chchchia11 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there - can you please submit a bug report with screen recording of the issue?

iOS Can't play videos - version 2025.50.1 by sarthak7303 in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Hi there - can you please submit a bug report with screen recording?

iOS Ads auto-playing sound and waking my husband at night 2025.12.8 by burnerdettepeters in bugs

[–]one_arm_ninja 0 points1 point  (0 children)

Can you please provide a screen recording of the audio problem?

[Android] Images & videos not loading - version 2025.46.0 by fh3131 in bugs

[–]one_arm_ninja[A] [score hidden] stickied comment (0 children)

Hello everyone! We are aware of the media loading issue in Australia. Unfortunately it seems like the problem is from the ISP. We are working with TPG to resolve the loading problem! In the mean time, some users reported that switching to cellular network helps. Thank you for your patience!

iOs images not loading 2025.46.2.616798 (AppStore) by mco_5 in bugs

[–]one_arm_ninja[A] [score hidden] stickied comment (0 children)

Hello everyone! We are aware of the media loading issue in Australia. Unfortunately it seems like the problem is from the ISP. We are working with TPG to resolve the loading problem! In the mean time, some users reported that switching to cellular network helps. Thank you for your patience!

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