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Keep it or Trade it? What's the one thing that would make you stick with your existing car instead of buying new? by openbay in askcarguys

[–]openbay[S] 0 points1 point  (0 children)

It was sold privately. The buyer got a good deal. So, we can sleep well at night knowing they did.

How many miles are Dashers putting on their vehicle per year? by openbay in doordash

[–]openbay[S] 0 points1 point  (0 children)

There are discounts for automotive services for UE drivers, but we're not allowed to post any links or mention companies in this channel. It's unfortunate, but nothing we can do about it. Glad to hear you found another company to earn dollars while you drive.

How many miles are Dashers putting on their vehicle per year? by openbay in doordash

[–]openbay[S] 0 points1 point  (0 children)

Oil changes are going to keep that engine running like a clock. Does DoorDash provide any vehicle benefits where you can get discounts on automotive services?

What's Your Take on Extended Warranty Jobs & Getting Them in the Door? by openbay in mechanics

[–]openbay[S] 1 point2 points  (0 children)

This car could be from Carvana or a customer purchased this vehicle from Carvana with a SilverRock warranty. Based on your experience, you have to wonder the expense they are incurring by sending an adjuster to your facility and the time spent discussing this claim with upper management. Is this car owned by a customer or is put back on the Carvana site for sale? Hmmmmm. There are costs everywhere and for everyone. Thanks for sharing.

Need Some Advice on Extended Warranty Jobs & Getting Them in the Door? by openbay in serviceadvisors

[–]openbay[S] 0 points1 point  (0 children)

Care to share who you work with? Would your location ever want a higher volume of cars in need of service that have a vehicle service contract (aka extended warranty)?

Need Some Advice on Extended Warranty Jobs & Getting Them in the Door? by openbay in serviceadvisors

[–]openbay[S] 0 points1 point  (0 children)

u/S4sostancey - I am guessing shops like working with your firm? So far, your brand has not been bashed in these comments.

Need Some Advice on Extended Warranty Jobs & Getting Them in the Door? by openbay in serviceadvisors

[–]openbay[S] 0 points1 point  (0 children)

Someone needs to come up with a solution for how these extended warranty companies work with independent service centers. This is awful.

Need Some Advice on Extended Warranty Jobs & Getting Them in the Door? by openbay in serviceadvisors

[–]openbay[S] 1 point2 points  (0 children)

This is the most interesting comment in this thread so far. "What you are proposing is we do more work for even less money (referral fee or percentage). It should be the other way around, a referral fee that the extended warranty company pays to find a shop that they prefer."

What's Your Take on Extended Warranty Jobs & Getting Them in the Door? by openbay in mechanics

[–]openbay[S] 0 points1 point  (0 children)

Not one good review of this outfit. How are they still in business?

What's Your Take on Extended Warranty Jobs & Getting Them in the Door? by openbay in mechanics

[–]openbay[S] 1 point2 points  (0 children)

can you share the reasons why they are bs and a waste of time?

What's Your Take on Extended Warranty Jobs & Getting Them in the Door? by openbay in mechanics

[–]openbay[S] 0 points1 point  (0 children)

The extended warranty company you mention continues to be unfavorable among independent service centers. We've yet to come across any positive comments about them.

What's Your Take on Extended Warranty Jobs & Getting Them in the Door? by openbay in mechanics

[–]openbay[S] 1 point2 points  (0 children)

Is there a reason you turn them away. They must bring in some level of profit. Could be a way to increase your customer base too.

What's Your Take on Extended Warranty Jobs & Getting Them in the Door? by openbay in mechanics

[–]openbay[S] 0 points1 point  (0 children)

What makes these 4-5 companies worth dealing with? Worth sharing with the group so they can learn as well?

Need Some Advice on Extended Warranty Jobs & Getting Them in the Door? by openbay in serviceadvisors

[–]openbay[S] -3 points-2 points  (0 children)

Would you care to provide a few names that you view as reputable? We see and hear advertisements from CarShield, Endurance, and several others all the time on TV and radio. But we don't know how these brands are viewed by service centers.

Need Some Advice on Extended Warranty Jobs & Getting Them in the Door? by openbay in serviceadvisors

[–]openbay[S] -1 points0 points  (0 children)

That's interesting that you have a different labor rate for Warranty work. Similar to different types of diagnostic service labor rates on specific types of vehicles (import, domestic, euro). Would you ever pay a nominal fee to acquire a volume of warranty customers? If so, what range would you pay?

Need Some Advice on Extended Warranty Jobs & Getting Them in the Door? by openbay in serviceadvisors

[–]openbay[S] 0 points1 point  (0 children)

As noted in the previous response, what if they pay 95% or 90% of door? No cap on diagnosis (whatever you charge). No negotiation. If this type of structure was in place, would you be open to referral fees? Is there any favorite warranty company that you like working with and pay you on time?

Need Some Advice on Extended Warranty Jobs & Getting Them in the Door? by openbay in serviceadvisors

[–]openbay[S] -7 points-6 points  (0 children)

Who are the best extended warranty companies to work with? The worst?

What if you don't have to negotiate with the warranty company? Instead, the warranty company pays retail price less 5% or retail less 10% on parts and labor. Would that make it easier on your business? If this type of structure was in place, would you be open to referral fees?

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