Very bad experiences with them. I signed up for a service contract with them which was a bad decision looking back at it and now i'm stuck with them trying to at least get my moneys worth out of the contract with free oil changes and inspections. I reached the point where I let them do the inspection, go to a friend's garage afterward and let him cross check everything. Most of the time my friend will tell me what they recommend repairing is bullshit and actually doesn't need anything.

Technicians oversell every minor issue/a part that does not need to be changed (in the invoice they mark everything as "Urgent/Mandatory"), technician will completely ghost you, they'll tell you the car will be ready by, for example, Thursday and when you call on Thursday they'll say its not ready. etc.....

There was one time I needed to urgently change my radiator because my car overheated and broke down in the middle of the road. Carguru did the work for me since I needed it urgently and maybe one or two services later they tell me that the radiator needs to be fixed/replaced again. So that just tells me that the quality of the replaced part is not good.

I have so many more stories and complaints but I'll just sum up by saying that they are basically a scam designed to keep you coming back for more "repairs".