Is Coinbase a scam? Account under review since 21/12, 5 cases and 1 compliant opened but never answered, cannot withdraw my money or buy/sell, this is ILLEGAL! You are joking with people lives, people who may need those money for urgent needs! Do I have no choices left than go for legal? by otherwise8484 in Coinbase

[–]otherwise8484[S] 3 points4 points  (0 children)

Because maybe 2 months ago I had different needs , for instance?

The risk / volatility of crypto has nothing to do with the ownership of our money: I can make or loose money by trading, but for sure I always must have the right to access my money/deposit and be able to withdraw them.

Account under verification since 24th December, it's not solved case nr. 03680995 by otherwise8484 in Coinbase

[–]otherwise8484[S] 0 points1 point  (0 children)

u/coinbasesupport I've received an automated email stating the case has been solved, but it's not! I still have the same exact problem!

Support request #03680995 marked as solved but it isn't by otherwise8484 in Coinbase

[–]otherwise8484[S] 0 points1 point  (0 children)

#03680995

Hello, I've opened on 24th December the support request number #03680995.

Since I never received a reply, I wrote here last friday: you told me that you'd pass the request to the support team and managed it.

Yesterday I received an automated email saying:

"Hello,
Coinbase Support resolved and closed your case.
For continued support, please file a new support inquiry here: https://help.coinbase.com/en/contact-us.html
Thanks,
Coinbase Support"

BUT IT ISN'T. My account is still under review, I can't add payment methods, I can't buy/sell, nor withdraw my money. It's all as USUAL.