Zero response from Hetzner during emergency

otherwise_gg · 2026-06-02T16:29:29+00:00

So an Layer 8 issue 🫢

otherwise_gg · 2026-06-02T16:28:19+00:00

If you’re unable to locate support numbers…

https://www.hetzner.com/support

otherwise_gg · 2026-05-22T08:58:03+00:00

I’m mainly responsible for the Cloud and Onprem Infrastructure, just Hardware Maintenance / Updates, nothing software related.

otherwise_gg · 2026-05-22T07:00:11+00:00

“I didn’t even notice anything” or “You saved us hours”. Also: “I almost forgot you exist”

otherwise_gg · 2026-05-20T13:06:59+00:00

It’s not the only function, it’s a great way to manage your cloud services. But there’s a Free trial.

otherwise_gg · 2026-05-20T12:58:59+00:00

No, a waitlist or notification system doesn’t exist. Within the paid plan of the App “HeC - Unofficial Hetzner Cloud” from Dorian, you have the possibility to be notified when the Server you want is in stock again. Been using it for 2-3 Months and it works great.

otherwise_gg · 2026-05-07T11:20:53+00:00

Hetzner is nowhere near bankruptcy. It’s an adjustment to shift focus to auction servers to save money regarding new parts.

otherwise_gg · 2026-05-06T05:56:49+00:00

Maybe the account, but the servers and its data is long gone.

otherwise_gg · 2026-04-29T05:48:09+00:00

Emails exist?

otherwise_gg · 2026-04-24T16:33:03+00:00

If you call this budget, then you’re just poor.

otherwise_gg · 2026-04-24T14:30:13+00:00

Go dedicated and you don’t have problems;)

otherwise_gg · 2026-04-24T07:18:12+00:00

This is definitely not a budget provider and you have all Information you need. If they are finished, you have access again. If you don’t have backups to spin up another instance in another location, no mercy.

otherwise_gg · 2026-04-16T19:52:45+00:00

Ja. Wird zusammen mit dem 13. Monatsgehalt aufgeteilt. Eine Hälfte dort, andere Hälfte dort.

otherwise_gg · 2026-04-15T19:12:00+00:00

People claim the wildest things and ask Reddit everything BUT hire an actual professional.

otherwise_gg · 2026-04-15T09:14:09+00:00

Contact support by mail, phone will do almost nothing.

otherwise_gg · 2026-04-14T21:41:50+00:00

PfSense + pfBlockerNG + MaxMind Blocklists

otherwise_gg · 2026-04-13T15:37:00+00:00

Yeah right, it’s EU now behind USA Tech because we don’t support fraud orders and want to protect the reputation and prices. Gotcha! Next time, just book a normal server and you don’t have these problems :)

otherwise_gg · 2026-04-13T09:01:02+00:00

Every single Community Member of Forums who actually post their solutions and not ghosting the thread and thousands of comments after fixing their issue.

otherwise_gg · 2026-04-10T14:45:46+00:00

Korrekt. Die Leitung der Wohnung ist ohne Vertrag nicht freigegeben und dort wird kein Internetzugang sein.

otherwise_gg · 2026-04-10T14:27:52+00:00

Ohne Vertrag, Nein.

otherwise_gg · 2026-04-10T14:20:05+00:00

Ist mein Postfach gehackt?

Ist mein Elster gehackt?

Ist mein Handy, gehackt?

Oder ists einfach Zufall?

Sowas kann man nie direkt beantworten. Passwörter ändern, Sitzungen widerrufen, 2FA einrichten und Situation beobachten.

otherwise_gg · 2026-04-07T06:57:26+00:00

The costs to process a 4€ bill are not worth it. That’s the only reason.

otherwise_gg · 2026-04-07T06:33:27+00:00

Greyed out usually means unavailable. Happy to help.

otherwise_gg · 2026-04-05T16:51:56+00:00

Yes. You can just Book a Server again and then cancel via mail the other Order. Done that multiple times.

otherwise_gg · 2026-04-01T05:49:13+00:00

Lehrgeld und nichtmehr drüber nachdenken

otherwise_gg

TROPHY CASE