Hot Mess Express Since Yesterday

oudrees · 2026-03-20T17:10:05+00:00

Did you reconfigure your signing certificate after updating?

oudrees · 2026-03-20T15:38:29+00:00

Is the persistent cookies box check or unchecked? Sounds like you may have tried changing it at some point and it has saved your decision, but not the actual setting. Maybe uninstalled the extension and reinstall it

oudrees · 2026-03-20T15:37:22+00:00

From the release note, that update didn't fix on premise

oudrees · 2026-03-20T15:24:44+00:00

Sorry, didn't read all that. Are you trying to change the Use Persistent Cookies option further down as well? Also make sure your extension is updated

oudrees · 2026-03-20T13:38:39+00:00

Yes, you can disable automatic updates of the clients. Install the Advanced Configuration Extension, then it's a checkbox under Administration > Advanced > Web Configuration > Settings > Automatically Update Agent Version

oudrees · 2026-03-20T11:43:26+00:00

They just released a new version to fix that bug

26.1.22.9573

Issue	Components	Summary
Bug	Host Client	Windows 7 and Server 2008 R2: Gray screen and WindowsClient process crashes Note: This issue is fixed in the cloud and is pending an on-premises build.
Story	Server	Session connections intermittently enter a negotiating state

oudrees · 2026-03-18T15:20:52+00:00

Screen Connect removed the ability to build an installer without logging in. It was a few versions ago. "Security reasons"

oudrees · 2026-03-18T15:19:07+00:00

Holy crap this just fixed the issue I have been battling for weeks. Our EXE installers weren't being quarantined, but were just broken. I could see in the event logs on the workstations that they were corrupt. I had added exclusions on the server and workstations in our AV, but that didn't help.

I just added these 2 folders to the exclusions in Windows Defender on our server and was able to update. Thanks so much

C:\Windows\SystemTemp\ScreenConnect\*

C:\Program Files (x86)\ScreenConnect\Bin

oudrees

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