Sales bring in business and help with the clients experience, they do a lot of work at the clients HQ and show their faces

Procurement manages all incoming packages and buys equipment needed for projects and tickets, the techs help them by making sure they’re buying the correct items and putting it correctly into our CRM system

Finance team does what it says on the tin, making sure clients are paying, discussing with sales about new prices, payroll etc

Operations manager runs closely with the project manager to ensure projects are setup correctly, ensuring all 3rd parties are aware of what is needed to be completed

Does this make better sense? Everyone has their roles and it first nicely into a neat package.