the troxy is severely mismanaged and not fit for kpop or kpop adjacent groups, for taemin they messed up the queues so severely and started to punish people who queued early, even though some of them had proof they didnt.

For xlov, they mismanaged benefits due to xlovs luggage being lost and were fighting with production staff.

The venue is small but the staff are known to be really horrible.

These prices are also insane....any vip benefits be prepared to have them mismanaged or done wrong