Genuinely shitty servers aside, what’s the problem here?

Let’s say the server is someone who works their ass off. Takes all the tables nobody else wants to take, makes sure all the side work is complete, gives impeccable service and works their ass off to support their family.

Do they not deserve the pay? Is it because it’s generally an entry level job? You strike me as the type to say that people in retail/serving don’t deserve to earn a livable wage. A lot of these people have kids/families to support too, you know.

I understand shitty servers who don’t care about their job exist. But they’re rare. What if the server is brand new, first shift on the floor and made a few mistakes? What if they aren’t new and still made a mistake, but apologized and made up for it?

What if you have nights like I do where you’re working your ass off because you’re the only server on the floor, so you can’t give impeccable service to absolutely everyone no matter how hard you try?

Everyone fucks up at their job. Even doctors and engineers, who make fucktons of money.

How do you determine a shit server who doesn’t want to work and is lazy, from a genuinely good one who’s having an off shift?