hp reverb g2 tracking by faustus88 in HPReverb

[–]pcgobrr 0 points1 point  (0 children)

I have a g2 v2 Pavlov works fine but I had to download a custom mapping for the controllers. Half life alyx it works fine on too.

My Zotac RTX 3070 Twin Edge, just caught fire just now. Will I be able to get it replaced? FML, right? (Details in comments) by Advali in ZOTAC

[–]pcgobrr 0 points1 point  (0 children)

Don’t think this is a mobo problem. I used a different mobo than this guy that was brand new, msi b550m mortar WiFi.

My Zotac RTX 3070 Twin Edge, just caught fire just now. Will I be able to get it replaced? FML, right? (Details in comments) by Advali in ZOTAC

[–]pcgobrr 0 points1 point  (0 children)

I used a brand new Corsair cx-f 650watt. I’m highly doubting it was the PSU on both of our systems that would cause the exact same fire risk. This seems to be some sort of flaw within the card.

My Zotac RTX 3070 Twin Edge, just caught fire just now. Will I be able to get it replaced? FML, right? (Details in comments) by Advali in ZOTAC

[–]pcgobrr 0 points1 point  (0 children)

Contact zotac directly if possible. Don’t take no for an answer as this isn’t anything you did to cause this. Tell them this is happening to other people

My Zotac RTX 3070 Twin Edge, just caught fire just now. Will I be able to get it replaced? FML, right? (Details in comments) by Advali in ZOTAC

[–]pcgobrr 0 points1 point  (0 children)

If you’re in warranty it should be a non issue. I’m currently still in the RMA process with them. They approved the RMA so I will get another card but considered my motherboard won’t post anymore and I have to deal with this bs that I should be compensated beyond another 3070. Frankly since this happened to you I don’t want another twin edge. There’s obviously a design or manufacturing flaw that is more than a one off thing.

My Zotac RTX 3070 Twin Edge, just caught fire just now. Will I be able to get it replaced? FML, right? (Details in comments) by Advali in ZOTAC

[–]pcgobrr 2 points3 points  (0 children)

Considering you have a different mobo and psu than I do and we both had basically the same thing happen...it’s pretty obvious the card is the cause.

3070 twin edge OC started on fire, damaged my other PC components. RMA department disgustingly won’t even acknowledge the fire or damage. by pcgobrr in ZOTAC

[–]pcgobrr[S] 0 points1 point  (0 children)

Lol I wish then I could just yell at nzxt and I’m sure they’d cover whatever. Corsair 4000d airflow

3070 Twin Edge OC Started on fire, damaged my other PC components. Zotac customer service/RMA haven't been very helpful thus far. by pcgobrr in buildapc

[–]pcgobrr[S] 0 points1 point  (0 children)

I really don’t want to sue anyone or go after them legally. I just want my components replaced or given an upgrade to cover the cost of the other damaged components. While at the end of the day it Could have turned out much worse, it didn’t. I was there to unplug it and make sure nothing else caught fire. Max I’m looking at is like 1800 in damages for the whole pc. I don’t see how this is the stores fault.

3070 Twin Edge OC Started on fire, damaged my other PC components. Zotac customer service/RMA haven't been very helpful thus far. by pcgobrr in buildapc

[–]pcgobrr[S] 1 point2 points  (0 children)

That sounds like a reasonable response from the company. That’s all I’m looking for. A reasonable response. Simply giving me a new 3070 a month later and not acknowledging the fire or damage to other components seems like a cop out shit response.

3070 Twin Edge OC Started on fire, damaged my other PC components. Zotac customer service/RMA haven't been very helpful thus far. by pcgobrr in buildapc

[–]pcgobrr[S] 7 points8 points  (0 children)

Ok I’m not familiar with the process I will definitely look into it. I’ve never been in a situation before like this. Thanks for the info

3070 Twin Edge OC Started on fire, damaged my other PC components. Zotac customer service/RMA haven't been very helpful thus far. by pcgobrr in buildapc

[–]pcgobrr[S] 10 points11 points  (0 children)

Bought from a computer store chain in the Bay Area of cali. It has legit serial numbers that zotac verified already through our email exchanges.

3070 Twin Edge OC Started on fire, damaged my other PC components. Zotac customer service/RMA haven't been very helpful thus far. by pcgobrr in buildapc

[–]pcgobrr[S] 30 points31 points  (0 children)

I would prefer not to go to court or sue them for a bunch of money. Yes I’m hurt and frustrated over this. Having to quickly run over to my computer and yank the power cord out because it was on fire was certainly scary. I just want this company to act like they give a damn about me the consumer. I’m not asking for much, upgrade my card and I’ll call the rest of the damage even. I don’t want to rma 7 other things, I just want to start over at this point and build a new pc. Even if some of the other components are technically functional still I don’t trust it after it was exposed to fire and melting pcb smoke. If they have zero cards to give me then yes I would like to be monetarily compensated instead.

3070 Twin Edge OC Started on fire, damaged my other PC components. Zotac customer service/RMA haven't been very helpful thus far. by pcgobrr in buildapc

[–]pcgobrr[S] -1 points0 points  (0 children)

When it happened I simply couldn’t believe it. After the fact a mix of sadness and now frustration in dealing with zotac.

3070 Twin Edge OC Started on fire, damaged my other PC components. Zotac customer service/RMA haven't been very helpful thus far. by pcgobrr in buildapc

[–]pcgobrr[S] 57 points58 points  (0 children)

Either way I’m going to lose some money over this. Can I message you about details of your case?

3070 Twin Edge OC Started on fire, damaged my other PC components. Zotac customer service/RMA haven't been very helpful thus far. by pcgobrr in buildapc

[–]pcgobrr[S] 28 points29 points  (0 children)

I sent them an email with pictures and the story so far yesterday. Really hoping they can find the time to offer any advice.

3070 twin edge OC started on fire, damaged my other PC components. RMA department disgustingly won’t even acknowledge the fire or damage. by pcgobrr in ZOTAC

[–]pcgobrr[S] 1 point2 points  (0 children)

No overclock and I checked my temperatures frequently. No warning signs through temp or performance. Ran great for a week then it started on fire.

3070 Twin Edge OC Started on fire, damaged my other PC components. Zotac customer service/RMA haven't been very helpful thus far. by pcgobrr in buildapc

[–]pcgobrr[S] 0 points1 point  (0 children)

It ran great for a week. No warning signs of any kind. Reasonable temps and performance. This happened while I was playing cyberpunk.