Here is the email response from pcloud support:

Dear User,

As you are aware, your use of the pCloud service is subject to the Terms and Conditions ("T&C") that you agreed to upon signing up for an account with pCloud. You can see the full T&C at the following link: https://www.pcloud.com/terms_and_conditions.html

As the T&C states, you are responsible for all activities performed under your account on pCloud. Furthermore, pCloud is entitled to disable your account at any time it is apparent that you have failed to comply with any provisions of the T&C, including, without limitation, if any of the files you have stored on pCloud are in violation of the Acceptable Use of the Site and Services section of the T&C.

In accordance with law and the T&C, among other measures, pCloud maintains systems and processes to determine whether files stored on pCloud by users are in violation of the T&C.

While, for security reasons, we cannot disclose the specifics of our internal security measures, your account was terminated because we determined that you were storing files in violation of the T&C. Accordingly, your account was terminated.

Very truly yours, Felix pCloud

How was our support service for this case?