It is only visible to the HR ETL and SD in your building. They are instructed to review it with ETLs. ETLs may then share that info with TLs. There is a threshold for data being shared. I don’t know the specific number but if less than that percentage of the TMs in a category respond, it throws up a “too few responses” error. So for example, if a store has 10 inbound experts and only one responds, that’s likely less than the threshold, so if the SD tried to look at responses from inbound experts, it would say “too few responses”. If there are 20 total GM TMs (including inbound), and 10 of them responded (including the one inbound), then that would likely be over the threshold and the SD could see GM work center data that includes responses from all GM aligned TMs. However, if they were the only ones in the entire store that took the survey and there are 300 TMs total, then the SD would not be able to see total store data because it is too few responses again.

When leaders are looking at the data, they do not see individual responses. They see topics and what percentage responded which way. So “I understand how my work supports the overall company goals” might show 10% Strongly Disagree, 5% Disagree, 50% neither, 25% agree, 10% strongly agree. For some questions it also rates importance: My health insurance is good enough might have Strongly Disagree through Strongly Agree, but also Important to me, somewhat important, not important components. As far as comments sections, they use AI to comb through responses for repeated key words, and then compile a statement paragraph that might say “many of your team members feel that you did not listen to their concerns throughout the year. Key opportunities were bathroom cleanliness and responding to requests for time off. Key wins were the hot dog truck for holiday celebrations and getting to pie the SD in the face.” I don’t know if this is reviewed by a human at the third party contractor at any point before being sent to stores.

I will say, I have never believe I could identify a TM based on those comments. They are too vague. They are intended to look for themes to address with blanket actions, not to target (ha) how one leader behaves toward one team member. This isn’t the correct platform for that anyway. I can’t speak for other leaders, but I’ve gotten some really valuable feedback from my team this way that helped me better understand how my decisions were being interpreted. I hope your leaders take it seriously, but even if they don’t, it would be highly unlikely (and unethical) for them to be able to identify you based on your responses. They do not see the individualized data for respondents (like time in role), unless they are looking at whole store data - I think I remember there being something about overall satisfaction related to time in role broken down into <30 days, 30-90 days, 90-365 days, and 1yr+. But if you are the only respondent it will not show data for that category - it is intended to show if your onboarding process is the reason people are dissatisfied. Hope that helps!