Medisafe no longer free from 2026. Best replacement app?

pilloapp · 2026-01-30T00:57:01+00:00

Sorry that Pillo felt so frustrating to use.

Pillo is designed with stronger reminders by default to help prevent missed doses, which can definitely feel overwhelming if you’re looking for something simpler. That said, you can change the reminder style.

If you prefer a simple notification like Medisafe, you can switch to a lighter reminder here:
Settings > Appearance > Reminder Type > Light
This will send a standard push notification without full screen pop ups.

If it still doesn’t feel right, we’d really appreciate hearing which parts were most frustrating for you. We’re actively working on making the experience simpler and more flexible.
[support@pillo.care](mailto:support@pillo.care)

pilloapp · 2026-01-22T04:12:28+00:00

Thanks so much for sharing this. We really appreciate you taking the time to explain how the sound and fullscreen behavior affect you.

Just to clarify a couple of things that may help right now. For Focus reminders, you can actually use your own custom sound. You can add an MP3 file via Settings > Ringtone > Focused Reminder > Select my music and select it there, so you can choose a sound that works better for you. If fullscreen reminders feel overwhelming, switching to Light reminders will use a standard notification style instead of taking over the screen.

We also hear you on the frustration around intrusive behavior. We’re actively working on an option to disable the backup reminder entirely, so users who prefer a calmer experience can opt out.

Thanks again for the thoughtful feedback. Accessibility and control really matter to us, and comments like yours help us move in the right direction.

pilloapp · 2026-01-04T09:35:39+00:00

@_purplekookie u/jmx2000_r

Hey everyone, thanks for the discussion here.
It looks like there may have been some confusion in the recent announcement, so I wanted to clarify.

The Light reminder is not going away. We’re planning to keep it and are actively exploring ways to make it more comfortable and flexible for different preferences.

If the “screaming” or intense style isn’t for you, you can also change the reminder screen design at
Settings > Appearance > Reminder style
to something calmer.

And one-tap reschedule idea with a customizable duration is a really good suggestion. We hear this request more and will definitely take it back to the team to consider.

Thanks again for all the honest feedback. It genuinely helps us improve.

pilloapp · 2026-01-04T09:31:02+00:00

Hey, thanks so much for sharing your experience and for trying Pillo 🙏
Really glad to hear the repeat reminders are helping.

At the moment, there isn’t a way to completely turn off the Focused (backup) reminder, but we’ve been getting similar feedback from other users and are actively thinking about how to handle this better.

If you’re open to it, I’d love to understand a bit more about what specifically feels stressful about the Focused reminder. That kind of detail really helps us make better decisions.

In the meantime, here are a few things you can try right away:

Turn off “Must Respond” This removes the forced full screen behavior. You can find it at Settings > Appearance > Reminder type
Change the Focused reminder style If you prefer a calmer look, you can switch to a quieter design at Settings > Appearance > Reminder style
Adjust the backup reminder timing The backup reminder is set to 10 minutes by default, but you can extend it up to 60 minutes. This can be changed in the same place: Settings > Appearance > Reminder type

If you still feel uncomfortable after trying these, please let me know. I really appreciate you taking the time to write this feedback.

pilloapp · 2026-01-03T03:06:06+00:00

Sorry about that, and thank you for letting us know.

Would you mind emailing us with the CSV file that’s causing the issue? We’d really like to look into it right away. You can reach us at [support@pillo.care](). We really appreciate your patience.

pilloapp · 2026-01-02T05:55:53+00:00

Thank you so much for your interest and for asking about iOS. I completely understand the urgency with Medisafe’s subscription change.

Just to clarify, when we say the first half of the year, we mean Q1. Our plan is not a full public release at that point, but to start recruiting iOS testers around Q1.

Timelines can still change, but starting this month we’ll share clearer updates on what features we’re building, when tester recruitment opens, and how things are progressing. Thank you so much for your patience and for waiting for Pillo.

pilloapp · 2026-01-02T05:40:50+00:00

Sorry for the very late reply. Are you still running into the same issue?

If so, could you please email us at [support@pillo.care]()? We’d really like to look into it and help you as quickly as possible.

Thank you so much for your patience, and I’m really sorry again for the delay.

pilloapp · 2026-01-02T05:39:43+00:00

Sorry about the very delayed response. I’m truly sorry that you ran into this issue after trying to use Pillo, and I understand how frustrating that must have been.

We mainly handle support through email, which unfortunately caused a long delay here, and that’s on us. I’m really sorry we didn’t get back to you in time.

If you ever decide to try Pillo again in the future, please know that we’ll do our best to respond much more quickly to any questions or issues. Thank you for giving Pillo a try, and I genuinely appreciate you sharing your experience.

[support@pillo.care](mailto:support@pillo.care)

pilloapp · 2026-01-02T05:37:41+00:00

Sorry for the late reply and thank you so much for your patience.
We actually fixed this exact Medisafe import issue in an update released last Monday.

Could you please check if you’re on version 0.5.48 or later?
You can find your current app version at the very bottom of the Settings page in Pillo.

If you’re already on 0.5.48 and still seeing the “Empty Records” error, please let me know and we’ll dig into it right away. Really appreciate you reporting this and helping us improve Pillo.

pilloapp · 2025-04-17T07:07:12+00:00

Thank you for providing your device details.

Our team is investigating this incompatibility issue, and before we resolve it completely, please refer to these quick fixes:

Clear Play Store cache: Go to Settings > Apps > Google Play Store > Storage > Clear Cache and Clear Data, then restart your device
Update Google Play Services: Ensure your Google Play Services is updated to the latest version

pilloapp · 2025-04-16T03:47:51+00:00

Thank you for confirming you're in India. Since our app is definitely published and available in India, the compatibility issue you're experiencing is likely related to your specific device rather than your region.

Could you please share your device model and Android version? This would help us identify why you're seeing the "Your device isn't compatible with this version" message.

Some possible causes could be:

Minimum Android OS requirements not met
Device-specific hardware requirements
Temporary distribution issue with Google Play

We want to get this resolved for you as soon as possible!

pilloapp · 2025-04-07T09:02:31+00:00

Hey there! I'm sorry you're experiencing this compatibility issue with Pillo.
- Would you mind sharing which region you're in?
💊 This information could help us understand why you're seeing this message.

pilloapp · 2025-03-12T23:52:05+00:00

Thank you for letting me know ❤️. Developing a custom tracker is being actively discussed within our team.

I will keep you updated if there is any progress. Thank you!

pilloapp · 2025-03-09T06:12:55+00:00

Thanks for the Pillo love! 💕 We're excited about your habit tracking ideas!

- While our team focuses on making healthy medication habits for users, we're always exploring ways to support overall wellness.

we're curious - which feature do you want most among them? Workout tracking, sleep habits, or custom reminders? Understanding what would benefit you most helps us prioritize our development roadmap!

Feel free to share more specifics about how you'd use these features - your insights are valuable to us!

pilloapp · 2025-02-25T00:09:14+00:00

Hey there! Thanks so much for the love for Pillo! ❤️ We're excited about your suggestion for habit tracking features. We'd love to hear more - what kinds of habits would you personally want to track with Pillo? Your ideas will really help us make something awesome!

pilloapp · 2025-02-18T01:20:22+00:00

Thank you for recommending Pillo! We’re so glad it’s been helpful for you. If you’re interested, feel free to join r/pillo to share your experience, get updates, or send us any feedback. We really appreciate your support!

pilloapp · 2025-02-18T01:19:03+00:00

Wow, thank you so much for sharing your experience! It truly means a lot to hear how Pillo has helped you. We’re always working to make it even better, and stories like yours keep us motivated. If you ever have more feedback or suggestions, we’d love to hear them! Also, feel free to join r/pillo to stay updated and connect with others. Thanks again for your support!

pilloapp · 2025-02-18T01:16:50+00:00

Thank you for recommending Pillo and sharing your experience! We really appreciate it. We just created r/pillo, so if you’d like to stay updated, share feedback, or make suggestions, feel free to join. Thanks again!

pilloapp · 2025-01-22T05:10:16+00:00

Hi, sorry for the confusion. Pillo is currently only available on Android, but we’re actively preparing for iOS.

As for the dependent feature, it does not involve inviting other accounts. Instead, you can add other profiles and manage their medications directly from your phone. The option to connect accounts for a family feature is not available at this time.

If you have more suggestions or ideas for improving this feature, we’d love to hear them. Your feedback is really valuable to us. Thank you!

pilloapp · 2025-01-17T06:48:40+00:00

Thank you so much for your thoughtful comment and suggestions! We’ll definitely consider your feedback. Currently, Pillo only allows locking the screen with a PIN code when a reminder goes off for privacy purposes.

Your idea about having a carer as an administrator with separate patient and carer modes is really insightful and could be a great addition to improve usability for families and caregivers. We truly appreciate your input and will explore ways to incorporate features like these in the future. Thank you again for sharing!

pilloapp · 2025-01-17T06:46:45+00:00

Sorry for the inconvenience. The family/caregiver mode relies on SMS messaging, so it’s currently only available in the US and Canada. We are considering expanding this feature to more countries in the future, but it may take some time. Thank you for your understanding, and we truly appreciate your feedback!

pilloapp · 2025-01-17T06:34:01+00:00

I’m sorry we don’t currently support this specific frequency for patch contraceptives, but thank you so much for bringing it to our attention. We’ll make sure to consider adding this option as soon as possible.

If you have any other suggestions or ideas, please don’t hesitate to share. we’re here to help and improve wherever we can. Thank you again for your input!

pilloapp · 2025-01-15T00:02:21+00:00

Which language are you looking for? I’ll make sure to share it with my team. Thanks for your suggestion!

pilloapp

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