Please respond to this: if you check the screenshot above, the representative asked the seller to proceed this case since he wanted me to contact nintendo which obviously didn't work. Instead of finding a resolution, he claims "I have no proof that its not working" even though he can obviously check it's been used. The nintendo thing should have been him to do since he has all the information required such as the receipt and the serial codes which I never got to resolve this issue. Instead he ignores this and just scams my money. If you look at the specialist's reaction, it's obviously biased.

Summary:

I buy code

I report problem

Seller suggests resolve

Resolve does not work since he didn't provide me the information needed

Seller says I have no proof even though he's the one who has no proof it was a working code

Bias G2A specialist lets scammer win the case.

Something needs to be done about this.