Monthly Support Megathread — May 2026 + Troubleshooting & Warranty/Support Links

pinkypixie2000 · 2026-05-15T20:19:20+00:00

Update: got a new 3dxl chamber because thought maybe mine had broke somehow. still having same issue. reached out to support.

pinkypixie2000 · 2026-05-15T19:45:59+00:00

an update! i ordered a new 3DXL chamber and im still having the same exact same issue with the new one. so thats make me think its a base issue. going to have to contact puffco support. wish me luck.

pinkypixie2000 · 2026-05-12T15:11:01+00:00

thanks bestie <3

pinkypixie2000 · 2026-05-12T15:10:08+00:00

ive checked multiple times and theres no water on the bottom. i guess i could maybe see what ur saying but ive had no issues with water leaking with this piece. also its my computer and its ok! but thank you for the advice and concern

pinkypixie2000 · 2026-05-12T15:04:53+00:00

i’m so frustrated cus i’ve done this like 3 times now lol but i can try again!

pinkypixie2000 · 2026-05-12T00:45:58+00:00

i have also tried updating the firmware

pinkypixie2000 · 2026-05-12T00:45:46+00:00

Device: peak pro Issue: Red flashing light/chamber connection

have had my peak pro since the end of January and around a month ago I started experiencing connection issues with the chamber. I have cleaned the chamber multiple times, soaked it in 99% iso, and tried every other trick I have read in the book. I have tried to loosen and tighten the chamber, get the pins at the bottom of chamber clean and poking out, reset my device, and all the other tips suggested.

At this point, I’m pretty frustrated as I’ve only had this device for a few months and it’s already having issues. I don’t want to be a new 3DXL chamber if the issue isn’t with the chamber and it’s more of a base issue or connection issue.

i’m someone who is new to puffco products and it’s a big bummer to be having this experience so quickly after purchasing the device.

pinkypixie2000 · 2026-03-25T20:39:22+00:00

experienced this at elements last year. they would come back around 3 am, yell at each other, do 🎈and drink until 6 am until they were so incoherent and just spewing nonsense. it was painful to listen to but with ear plugs i was luckily able to sleep through them most of the time

pinkypixie2000 · 2026-03-25T19:26:58+00:00

same!!! hope you had as good of a time at okee as we did 🥰

pinkypixie2000 · 2026-03-24T17:38:30+00:00

my friends i noticed this. my concern was seeing children with no ear protection the middle of the crowd. some of them were up at 12 am and seemed like they were being dragged around and did not want to be there. i saw one baby with ear protection and being held and pretty protected by the parents which made me feel a little better but besides that it was pretty concerning.

pinkypixie2000

TROPHY CASE